Reviews for Casey's in Excelsior Springs, MO
Great pizza and great service. Only reason not 5 stars is they never pick up the phone. I've been trying for almost an hour to... get threw to verify that the order I placed online went threw cause I never received a confirmation email but it said it didwhen I oreder it. Read more
It seems that every single time I call to order a pizza I have to call multiple times. Not once or twice or even three times.... Most of the time I have to call at least five times before anyone will answer. This time around I called seven times before justgiving up and ordering a pizza from Casey?s in a completely different town. This is ridiculous. Read more
I ordered a taco pizza. It was horrible there was to much cheese, barely any tomato?s, more cheese than sauce and no Doritos.... And it tasted so sour. ???? The popcorn chicken was good though???? Read more
Rude staff! Didn't receive an entire sub and was told she was just a cook and nothing she could do about it and could give me a... number to call tomorrow because there was no manager on duty... tomorrow doesn't help dinner being ruined tonight. What I didreceive was not cooked well either. Hung up on when trying to resolve the issue. Sad, not many places to have delivered in thistown and now this one is out, at least until whoever that was is gone. Read more
This stores customer service policies are horrid. They will randomly, and frequently, disable their online ordering with no... explanation almost always in the evening. Then when you call to place an order they refuse to even pick up the phone. I guessthey hate money. To make it worse they don't even deliver their own pizzas anymore. They farmed it out to Door Dash so nowinstead of getting an order delivered in under 30 minutes you have to wait a minimum of 45 minutes. Usually longer. They haveZERO consideration of their customers. Sacrificing service for profit and sheer laziness. Read more
There hasn't been a single time that I've ever called this Casey's (because they don't allow you to use the app to order at this... location) that the order time for pickup is less than an hour and a half. Yet, there is never any pizza being made when youwalk in. I'm sure the Pizza Hut across the street appreciates the business. Read more
Great station location and quick service inside... employees were polite and efficient. Prices on candy were a little high..but... that's expected at most stations. All in all ..good place. Read more
A man there was starting to fill lunch hot case. I asked if he could just hand me 2 slices. He said he couldn't he had to fill... the hot wheel. No one else there, they were just sitting there. He said he's doing his job. Does that mean you can't hand thecustomer 2 slices of pizza? Read more