Reviews for KFC in Excelsior Springs, MO
My wife went into KFC here in excelsior springs around 6:30pm tonight and they don?t close till 10pm. She took a coupon up there... and the lady went to talk to her manager. The manager told her she couldn?t legally sell us any chicken and that the truckdidn?t bring any chicken. Then why are you selling chicken? If I could give this place 0 stars I would, but I have to give astar just too type this. We have been denied service and food from this place numerous times. Well tonight was the last straw.That manager up there does not know how too run a business of that is what she is telling her employees to tell the customers.This place Is a joke. Read more
I have honestly never written a review but I had to hop on here. Excelsior for years has known the KFC/Taco bell to not have the... best reputation. But I went today and had the best service ever. The woman that took our order was extremely friendly and madeus feel welcome. The food was fresh and fast. I feel like the whole place had a makeover and I hope they keep it up. Verysatisfied! Read more
We have been here numerous times with only twice being decent. Our order always misses something, no biggie, but our food is... always cold out the window or so old that it should have been thrown away hours beforehand. Read more
I would give negative 5 stars if possible after showing up to pick up our already paid for order they inform us they don't have... all the sides then drive 15 minutes home to realize we have half the amount of chicken which is old and cold then when I callshe wants me to stop my children from eating to bring the bucket back to verify I'm short chicken and its already 830pm afterbaseball so kids are starving for her to give exact number of chicken so headed home to eat a cold meal and like the managerdidn't care and was rude and unprofessional and walked out to go hang in the parking lot with group of friends!!! Will never goback to excelsior KFC taco bell!!!! They should close the doors after face lift and new management it got worse if thatspossible Read more
I hate to leave bad reviews but, I am a doordasher. So when I go in, and every single time, the kitchen is filthy, food is being... prepared on top of messy counters with other food crumbs, debri, and what not. Not tomention, very RARELY are any of theemployees wearing gloves while preparing food. I know that reviews won't help, considering they're still running even with I'msure 1000 safety violations. But, I hope things turn around for this location. OH, and they close early every night for "no moreproduct". Unfortunately, I'm not exactly sure how true that is. Read more
Gave a 1 star only because I have to give e at least 1 to write a review. Service was horrible! Our order was incorrect, they... gave us a large popcorn chicken to replace an 8 piece tenders. When we went back up there to get the coleslaw they did not giveus the employee was rude and slammed the window in our face twice. Then when I asked for her name she told me I didn't need it.I then called corporate office and got a full refund. Do not eat here they are rude! Read more
So they have online ordering but when you go to pick it up inside, the doors are locked? Then they weren?t taking orders at the... speaker & only at the window & making everyone wait until each order was done & handed out? Didn?t include any sauces asked for.Waited in line for AT LEAST 30 minutes. Don?t see what the point of remodeling this place has been if the service has justgotten worse. I?m usually a pretty understanding person but this was weird. Read more
Absolutely horrible service time and time again I think they don't care because they know the options in a small town aren't... many. Went tonight ordered a 12 pc drove home had an 8pc called and the manager was as condescending as they come. It wouldn'tbe that bad but it's every single time we go to KFC tacobell in excelsior springs mo they mess up the order and more often thennot the food especially on the tacobell side is grossly overcooked. I mean the beans on the nacho Supreme were a big clump andcrusty on the previous trip Read more