Reviews for KFC in Exton, PA
The women who checked me out and got my food was very nice but forgot my drinks. I love the fries here and the chicken tenders... with the buffalo ranch sauce was really good. The spicy chicken sandwich was much better than expected. The store and bathroomwasn't very clean though. I would have given 4 stars if they didn't forget two items I paid for. Read more
I order 16 peice dinner should of had 4 sides only got 2 side wth I called and told ne to bring back her I luve 25 mokes away... stopped on way home wo t stop there again dam. It Read more
I'm surprised this location is still in business. Absolutely worst customer service and horrible food (see pics). Came in at... 6:30PM on a Wednesday evening. Two customers waiting inside, no one in line. It took almost ten minutes to place my order. Nogreeting or any kind of customer service from Shafeek. It took 35 minutes to get my simple order of fries and two tacos. Whilewaiting I noticed that one of the kitchen workers touched the food (salad, chicken) without gloves. Additionally, Shafeek gotboth orders of the two parties ahead of me wrong. The woman already drove off and had to return because she only got half of herorder and the other couple waiting also got their order wrong. When I asked Shafeek why there is an almost 40 minute wait hewas rude and said he already announced that they were short staffed. Lie, he only mentioned that the chicken will take longer.Also if you are short staffed why is the guy in the kitchen diddling with his phone for ten minutes instead of preppingfood? Do not go there. They do not care about customer service or the quality of their food. I emailed KFC/TB but of courseonly got the standard BS response "We appreciate your feedback and take this very seriously". OK then start with replacing thisjoke of a crew. Read more
This is either the worst restaurant you've ever tried to eat at or a fascinating tragic play about the state of capitalism in... America, performed by a cast that is oblivious to the tasks of cooking food or attending to customers. Uniquely terrible ifyou're trying to eat, but utterly amazing if you've come to see a play about disgruntled folks who wander about, press randombuttons and mumble apologies to bewildered 'customers.' Bravo! Read more
The food is tasty, but as usual the service is not good. The service is slow, and they never get the order right. As a... customer, you better check your order closely before driving away (from the Drive-thru). I hesitate to go to this location (inExton PA) because the service is not good, and because the order will always be wrong. I've asked them why they get the orderwrong, and the workers say "It's hard working fast food". My response is this: I've worked at fast food restaurants, and it'snot difficult. My advice to any potential customers is to think twice before going to this location. Either pick anotherrestaurant in Exton, or drive the extra distance to another location; or be prepared to check your order very closely becausethere is a high likelihood that this restaurant will get your order wrong, and I don't just mean one little thing; I mean thatif you order 4 things, you'll only get 2 or 3. If you order drumsticks, you?ll get wings. If you order size large, you'll getsize small. In the last few years, I've probably been shorted $20-$40 by this location. Frankly, they owe me money, or a lotof food. So Buyer Beware!! Read more
Appreciate Shafeek (friendly and attentive you rock) and everyone working tonight?s shift? we ate in and could see a long line... by the drive-thru. Every place seems to be under-staffed these days so please be patient, the 5-ish minute wait was worth it. Ithink they had the A/C turned to cool because it was kinda cold in there? Other than that everything was great. Read more
We waited 1 hour and a half for our food, and no one said sorry. We also didn?t get our fried chicken, and they didn?t pay us... back, so we wasted 14 bucks. Read more
Consistently dissapointed with this location. While the food is good, I am consistently overcharged, and the employees do not... care when I kindly ask for clarification. They are often out of basic ingredients as well, and I always am missing somethingwhen I leave. Read more