Reviews for Subway in Fairbury, IL
Ordered 6 sandwiches through the app. They didn't make one of them, and one of the others were made incorrectly. Staff was... impatient in a totally empty restaurant. Read more
Conveniently located, wide variety of sandwich options.
Slow service. Staff seemed very unhappy to be there. Will not be returning to Fairbury location. Gibson City location is great!
My orders have always come out fine and exactly how I wanted them. The only issue I have had is, the past 2 times I have ordered... using the app for a specific time, my orders weren't ready when I got there and just started getting made as soon as I told themI ordered online. Both times I ended up waiting about 15 mins. And both times they weren't super busy. They had maybe 2 cars inthe drive through and that was it. So I do recommend if you go here, to order inside because your order will be made right thenand there. Over the app orders which seem to be lower priority, which is understandable, although the 2nd time I will say I didorder my food for 30 mins after the time I was ordering it at. And still ended up waiting an extra 15 mins at the actual Subway. Read more
Great experience here Thanks Isaiah, very professional and helpful. For some reason Subway has seem to outdo customer service... over a lot of restaurants. I don't mean just this one but Subway in general been to a few in different areas.... Read more
Contrary to the people who went out of their way to 1 star review a small town chain, my order has always been correct at this... location. Wait time is always bearable per the amount of employees present. On my last visit, the girls working even bagged up apiece of ham for my dog, (without telling me), who was in the drive thru with me. That 5 cent piece of ham doesn?t seem like abig deal, but it showed (1) the initiative of the employees to forge customer relationships without validation, and (2) anunparalleled personal experience that is so lacking in the fast food industry, making me a full on supporter and customer ofthis location. Read more
I?ve been to this location multiple times. They seem to not know how to follow instructions for making subs through the drive... thru. Management must be terrible at this location if they can?t train their staff to repeat the order. Sauces are important andit?s unacceptable that the only reason why I go to Subway is for the creamy sriracha sauce and they completely fail at thislocation time after time when including it on my sandwich. If they say that they don?t have the sauce I would just not buy.Instead they don?t say anything and I don?t receive my correct sandwich and they rip me off by charging me for the incorrectsandwich because they can?t follow instructions. I?d love for management to reach out to me. This location easily owes me 5 plussandwiches. They seem to get my girlfriends order correct some of the time, but mess mine up consistently. Read more
It was nice to go to a Subway again as the one in our town closed down. the prices though are pretty high..