Reviews for Dunkin' in Fairfax, VA
This location defies logic for staying business. Ordered two bagels of a specific type online. They had only one. They offer a... substitution. Service was slow. Read more
The food is fine. It's pretty much Dunkin standard. If you go on the mornings when they're doing their free donut promo, though,... make sure you double check your order. Twice now, they've gotten my order wrong. Once it was the wrong donut, which isfrustrating but, y'know, it's still a donut and it's free, so I didn't think it was worth complaining about. The second time itwas the wrong drink ? a regular iced latte instead of a blueberry matcha iced latte, so SIGNIFICANT DIFFERENCE (especially whenyou don't drink coffee). They replaced it very promptly when I brought it to their attention, though, so points for that. I'llprobably keep going whenever there's a promo because it's a very convenient location, but yeah. Edit: Went back a week laterand got there earlier so it wasn't so busy. This time, they did a great job with their service. Everything was correct the firsttime, and one of the employees asked my name a minute after I walked in so he could make sure I got my order as quickly aspossible. For that, I'm bumping this from 3 stars to 4. Edit 2: I have not had further issues with getting the wrong item in myorder. Generally fairly good. Read more
Super friendly! Great fast service! Good food and beverages. We got breakfast sandwiches that were hot, fresh crossiant and... English muffins. No drive through. Very clean. Restrooms clean. Read more
Quick stop while running errands and we needed a snack. The staff were friendly, efficient, and helpful. There was still a large... selection of donuts for mid morning which made the younger one with us happy. The flavored coffee did the trick for the olderone. Definitely recommend a stop here when traveling in the area. Read more
This morning I had the pictured order delivered to my place of employment. the coffee was placed in the bag without a lid on... the coffee thus soaking my order. Per their customer service, it is door dashes fault however in stating this, they ignored thefact that it is Dunkin Donuts that packages the meals in their sealed bags. Do not order from this location unless you lovecoffee infused breakfast sandwiches. Read more
So, for some reason my regular Dunkin, that I go to when I get gas, had a line around the parking lot. I have never seen this... because I am usually there 2 hours earlier than today. So being late, with an hour and 1/2 drive a head of me, I said I wouldtake a chance at another location. Now I have noticed the fancier the neighborhood. You are least likely to find a drivr-thru,which sucks! At any rate, I located a Dunkin' near the office and went in to pick up my mobile order. There were two making thecoffee orders and one lady that you better not mess with, interrupt or otherwise, making the sandwiches. They were moving likea well oiled machine, pumping out those orders in organized chaos! ???? My first pumpkin spice iced coffee(Don't JUDGE ME) wasgreat and my bacon on crossiant was fresh, hot and tasty! I look forward to my next visit or at least being on time to my gasstop location! Read more
Late visit to this Fairfax city location needed a little caffeine to get my mind back to reality after a long drive to DC. The... place was pretty clean and the service was fast the coffee was very good and much enjoyable with a side order of hash browns.The person behind the counter looked busy and focused on his work did not smile much but it is understandable at this hour ofthe night after a long day. My first cup of coffee in about a week, loved it. Read more
My morning coffee. The manager is very nice however the staff needs a little more training on the register and the items. This... is still my favorite DD coffee shop. Read more