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Reviews for Charleys Cheesesteaks in Fairfield, CA

Rowena Barrett 1 year ago
1

I don?t understand this place, I?ve gone to this location 3 times around 7pm and they were already closed. Hours of operation... says until 8pm. If you?re going to be closed an hour before the mall closes, then say that. Read more

Andrey Ruiz 1 year ago
3

I asked for a small steak sandwich for my 5 year old son, with just meet but it barely had any. I would not recommend this... place, I would rather go to the Philly Chease Steak Shop. Read more

Andrew Jojola 1 year ago
1

With 10 minutes left till closing I let my 4 year old look at the lemonades to pick a flavor. The cashier interrupts her... currently ordering customer to say "she is the last customer of day..." to which my child began to cry about not being able toget lemonade. I normally avoid Charleys to begin with and this is only half the reason. Read more

Saleeah Leiva 1 year ago
1

I am so extremely disappointed and unsatisfied. I placed an order for 11:45am but got sent on lunch a little earlier so I walk... in and ask if they would mind making it earlier. I had my confirmation number/the money taken out of my account. They both wereextremely unfriendly and continued to say no they won?t do it regardless of having my confirmation number as well as theywouldn?t cancel it. They both were talking about me in Spanish (I speak Spanish so I can tell, the lady just did not want tomake it.) they were so rude too they kept giving me dirty looks when I asked if they could just figure something out. I use tolove charleys until they started hiring unqualified rude people. Read more

Kelsie Bennett 2 years ago
1

Came in to have lunch and I literally couldn?t believe the service . My order was made incorrectly and when I brought it back to... the counter they literally picked the items off my sandwich and handed it back to me ! The lady cooking was very professionalthe male was confused and so was the other gal that picked the items off my sandwich! I couldn?t believe it . This businessneeds to do better Read more

Kim 2 years ago
1

I got my drink quickly, but the woman at the register quickly cut me off before I could finish my sentence. Haven't been to this... location since I worked in the mall and I don't think I would go back in all honesty I get that it's a stressful time withCOVID and the holidays. That's how you don't get repeat business from people. Read more

Vic 2 years ago
4

I ordered a LG sub combo. Everything was delicious !! I minus one star for the person taking the order and making my order... wasn't friendly at all !!! Read more

Andrea Poole 2 years ago
1

Service was horrible. Lady could barely understand us. Ordered 3 combos and only received 1 order of fries. Daughter ordered a... blueberry lemonade and was given strawberry. For the price we paid I expected the food to at least be decent. Fries we didreceieve were cold and soggy, veggies did not taste fresh, and you could tell the meat was left out not pulled from the fridge.I love charleys but this was the worst location ive been to. Read more