Reviews for Cold Stone Creamery in Fairlawn, OH
They canceled my order for some reason and I think it is bull. Their website and stores need to get on the same page and not... have misleading information. Read more
Stay away from chocolate covered pretzels and chocolate candy. It was stale and left a bad taste and ONE chocolate pretzel and... ONE chocolate turtle cost $3.37 Read more
Outside of the older guy who was incredibly rude to everyone and had an attitude, this establishment has roaches! I saw 2 of... them coming from up under where the ice cream was being stored. ???? Absolutely disgusting. ???? I will NOT be back. Read more
Horrible service / manager and staff very rude and disrespectful. We ordered 3 ice creams at 7:30 for pick up and order said it... would be ready by 8:15p When we arrive the order was not even made then the rude manager told us that they were to busy to helpus and we have to wait a Min of 20mins so they can serve the people in line first. Said if we don?t like it then screw you andwe dont want your money we will refund you. Horrible service never ever a place to give your money go elsewhere Read more
The owner is a VERY rude, unfriendly, grumpy old man. I just don?t get it, If you don?t want to be there; RETIRE, SELL YOUR... business !! Do the community a favor and get your grumpy, grinch a** out of here. It?s not our fault you?re 60 and make icecream for a living. At least be nice to people who are supporting YOUR buisness !!! Read more
Great place. Nice staff and a huge selection of combinations you can try it. Really good place for when you feel like you could... use some ice cream. My date once stood me up over here but luckily I had some ice cream to make the pain go away. Read more
I went in there today.. November 1st 2021. The owner was rude. The portions was extremely Small. I would like to give 0 star.... Because of the rudeness and small portion. Plus the lack of good customer service. The ice cream itself was no better or worsethan any otherIce cream shop. Read more
Paid an extra $1 for a single KitKat. The sweet cream ice-cream was sour.