Reviews for Sbarro in Fairlawn, OH
I wish I could give no star! This lady was so rude when I asked when they opened and the only thing stopping me from trashing... her is my husband! I will never recommend this place to anyone! Absolutely horrible customer service skills! Read more
You know it?s bad when the attitude of the workers makes you stop your order in the middle of it and just say no thank you and... walk away. Although that seems to be about par for the course everywhere now days Read more
Best NY style pizza around! Good Stromboli too!
Love their pizza, Stromboli and meatballs! I usually have all 3 when I eat there! One of my favorite pizza places which is odd... since they're a chain. Read more
Prices are high, so the service and food better be worth it! But it definitely wasn't. Yesterday, the kid working rolled his... eyes and sighed when we asked for a whole pepperoni pizza. Said if we REALLY wanted one, it would take 20-30 minutes. Then themanager came out, never made eye contact with us and claimed it would take at least 30 minutes to make one. Its NEVER taken thatlong. Ever. We said nevermind. They then proceeded to stand around and chat with masks down (manager) while slapping the dough.Too bad. Sbarro goes way back with us! Read more
I wish I could show the picture of the pizza I received. It wasn't cooked all the way. Now I did order it from doordash but... they literally just deliver it they have nothing to do with the cooking. The cheese was half melted and the pepperoni was onlyon half of the pizza. I've been here before and the staff is rude and acts like you're bothering them. This was my 2nd chancefor them but I'll be going elsewhere for pizza from now on. Read more
This Sbarro used to have nice workers, but now they do not. This month I came in for food and no one would wait on me. 4... workers, no smiles, and you feel very ignored. By their actions you can tell their thinking I do not want to wait on you.Also it would be nice if Sbarro always had salad and baked ziti. Their baked ziti is my favorite. Disapointing when the bakedziti is gone. Read more
I've been going to this Sbarro in the Summit Mall for years. They used to be the best. They must have had a change in... management/ownership or something, because now they're terrible. They wanted to serve me some old, dried out pizza that lookedlike it had been sitting there all day. I said I wanted some of the fresh pizza that they just put down next to it, and theyrefused. They said "It doesn't work like that. You have to buy the old pizza first." No thanks. I'll go somewhere else where Ican get it fresh. Read more