Reviews for Mac's Philly Steaks in Fairport, NY
Ordered a chicken Philly yesterday afternoon on 11/13/2022. Woke up with severe pain as if someone was twisting my stomach... constantly and needing to use bathroom constantly. Also had sweats and chills. Went to ED, they said it's food poisoning. I willnever go back and eat from there again and I will definitely not recommend to anyone! Read more
This was a case of a bad experience turned into one that tried to make up for the bad experience. I can't say I am completely... pleased, but the efforts taken by the young woman at the counter to make things right was appreciated. Much appreciated. Itdoesn't take away the bad experience as it still happened, but her efforts are genuinely thoughtful and good customerservice. I order dinner for my family of 3 with an order time of 6:05pm (online order). It said delivery time of 7:05pm. At7:20pm, I tried calling the restaurant a few times. No answer. The phone just rings and rings. I decide to go pick up dinnerfrom somewhere else but take a route that will go by Macs. I see the restaurant lit up and the open sign in the window. I parkand go inside. Wait...I tried calling while sitting in the spot looking directly into the restaurant. No one answers. Just ringsand rings. Maybe their phone isn't working. There was 1 person at the counter ahead of me, but the hostess did come up and greetme after a few minutes. I explained it's now been an hour and 40 minutes, I've tried calling with no answer, etc. She says thedriver is new. But....as she asked me my name, she goes to the orders and mine is on the bottom unstarted. The restaurantdoesn't appear busy. I took pics. I have no idea...maybe timing is everything and I showed up at a quiet time. I ask the youngwoman to rebate my delivery charge and she offers me an additional discount, which is appreciated. After I wait for my orderto be completed, she apologizes to me for the inconvenience of having to show up, wait time, etc. That was nice of her. When Iget the food home....it was delicious!! I can't say 2hr wait time delicious, but sooooo good. Read more
Dear Steak, You're the best thing since sliced bread. You're juicy, flavorful, and tender - everything I could ever want in a... piece of meat. There's nothing I love more than sinking my teeth into a thick, rare steak. You make me feel alive. Every time Ieat you, I can feel my taste buds dancing with joy. You bring me back to life with every bite. I love you, Steak. You're thebest thing that's ever happened to me. Love, Your devoted fan Read more
Ordered cheese steak subs for take out. The subs were very good, great roll. Good amount of steak, more than in the past. I... would have given a 5, but the mushrooms seemed to come from a can and $36 for 2 large subs was crazy. Read more
The reason I'm giving them 4 stars is because they put WAY too much Tabasco sauce on the Philly plate. Because of this it's... pretty much too hot to eat. I can only get through about a quarter of a full plate; I would rather have it be an optionalchoice, not the default setting. Read more
A good but not great cheesesteak. Thought the onions and peppers were cut large but the mushrooms look tiny and either canned... or not really fresh.. the roll was the highlight and the cheese and pizza sauce gave good flavor. Read more
I was just driving around and happened to drive past this place around. Maybe the best cheesesteaks I?ve ever had!Roll... overflowing with meat and flavor. I ordered a large and ate half. Great portion sizes. Also the fries are incredible!! 100% willbe back to try the garbage plates! You won?t regret earning here. Read more
My brother and I come here for the Philly steak sub. I've not had any of the other items on the menu besides the fries. They... make an incredible Philly sub and the fries are good. Watch your step coming into the back room. They have it posted on thefloor. That little slope down into the room gets me every time. Read more