Reviews for Cheddar's Scratch Kitchen in Fairview Heights, IL

To Go needs approvement. 10 minutes to pick up an online order when it just sitting on a table is to long. I arrived at 12:53... no host or bartendare to be seen but my food was sitting on a DIRTY table. So instead of just grabbing it and leaving I waitedat the host stand to be informed that i need to speak to the bartender. After coming from the kitchen I showed her myconfimation and asked can I grab my food and leave she said No. Okay! Then she printed out a receipt which I already paid forit online and said she need a signature. ( Let be real she didnt think the $3.00 tip was enough in my opinion and that why sheprint it out again.) The food was just okay mushroom were gross because they were canned and had a funny taste. Two stars causethe the Butter crossiants were good. Read more

Small wait before being seated. Loved the crossisant with honey butter on it. The margaritas were very good. My ribeye steak was... cooked to order and hot. Outside crust on steak....excellent. wife had coconut shrimp and chicken tenders. She said "The firstcoconut shrimp she's had that actually had a good coconut flavor and tasted of coconut." Server was excellent. We had a verygood dining experience. Will be back.. Read more

The food was terrific and so was the service. We will definitely be back.

Had the best time at the bar for dinner. The T-bone was exceptional!!!! Perfect temperature just as ordered. Fantastic portions.... Although we got our meal before our appetizers it's perfectly fine for how busy they were. Very nice experience. Onlycomplaint is the young man at the host stand could use some people skills. Tried asking how long, asked to sit at bar and wasgiven rude answer about the booths, I asked to sit at bar he gave rude if can find room sure and shoved menu in my hand. Rest ofstaff was very great cordial was immediately greeted at the bar. Great suggestions given ????. Overall a very nice Saturdaynight dinner for us. Fix your hosting station, would have received 5 stars. Read more

Food was good but not fresh pineapple Pico de Gallo looked and tasted like jar salsa with canned pineapple disappointing but... chicken was good and shrimp don't fit on plate just seasoned on the top with Cajun spice. Kids meal was goid except Texas toastwas small and only cooked on 1 side she wouldn't eat it neither would I. My mom's meal was good apparently. Not sure if be backr not yet was 1st time in. Need to b at standards a professional chef would let out the kitchen. Read more

This location's food was so different from down south. The fish was slimy. I ended up ordering something else. We went for my... birthday and no one even offered me dessert or a song lol. The strawberry daiquiri was awesome though. Read more

My partner, his daughter and I went to Cheddar's for dinner about a month ago. We were heading to St. Clair Mall and wanted to... grab a bite to eat before shopping. This was my first time at Cheddar's and I was not disappointed. We were seated upon enteringas the restaurant was not crowded. You do have to wear a mask upon entering until you're seated. Once we ordered we got a basketof warm croissants and butter that were amazing. I'll never forget those. Goodness. Our food didn't take long to come out. SadlyI didn't take food pictures this time as I forgot. But it's ok. I have other pictures to share. The service was great and thestaff was pleasant. This establishment is wheelchair accessible and has plenty of parking on the lots out front. This is a greatfamily place. Go and enjoy. #Tonetta #couplewithsoul Read more

The food here is delicious and well seasoned. Our waitress Dominique was so pleasant. We will definitely return to get some... more delicious food and great customer service. Oh! And by the way, the buttered croissants was heavenly! Read more