Reviews for Buffalo Wild Wings in Fairview Park, OH
Good Day GM or Manager: This is my second time within 2 weeks to Buffalo Wild Wings in Fairview Park. I had told my friend... about enjoying your food and watching The Browns play. My experience was not good this time. My friend and I arrived about12:15pm and there was nobody in the main dining area. We came to enjoy The Browns game and have a decent meal. This was myfriends first time The waitress took us all the way to the back booth. I'm not sure if the waitress has any type of issues. Onebeing(Racism)? We did not allow her to place us in the back of the restaurant. I asked why can't we sit at another open booth ortable? (She passed several open tables, while taking us to that back table). She did place us in a more acceptable booth, afterwe asked her to. I will be coming back to eat and watch a few more Browns games. I don't believe that this is a truerepresentation of The Buffalo Wild Wings establishment. Obviously training is needed on how to entreat paying customers as notto cause unnecessary offenses based on the color of our skin. She also insinuated that we couldn't afford to pay for refills, bystating that the drinks we ordered didn't have free refills. Some people would have walked out with the first offense, let alonea second one. When I come back( and I will come back). I will not allow her to serve me. Thank you. Read more
?It?s always good to be asked where to be seated.? My friend suggested this restaurant as a place to enjoy an afternoon... football game and to have a hot meal. Upon our early arrival here,( 30 minutes before the game), We notice only 2 other tablesoccupied. Arriving early made us glad. However, the waitress seated us in a far corner in the restaurant and she never askwhether We would like a booth or to be out in the open/table seating. I?m just disappointed that my friend and I weren?t askedabout where we wanted to sit with so many tables available. Lastly, we only received a fork with our food. No knives with ourmeal. Honestly, I received better waitress service a day ago at Cracker Barrel. Read more
My food was already bagged up when I arrived, showed my phone to the lady behind counter she said let me go look didn?t even... look at the bag that was sitting there then proceeded to prepare two more orders before me, so total wait time was probably 15minutes before I got my bag of food that was already ready. I live 5-8 minutes away, so when I went to eat it, it was cold, noteven like warm. Not to complain about proportions or anything but 16$ For 2 handfuls of tiny pieces of chicken, I would havebeen better off going to McDonalds for there nuggets at least I would have footed some pieces of meat. Not to mention the friesmy girlfriend ordered were soaked because they were sitting in that humid box cause the girl couldn?t take a second to see ifthe only bag up there was mine after seeing DoorDash said it was completed. Now on the other hand the Bdubs in cleveland heights100 time better, never once had an issue there, but since moving to the west side here all I have is issues with this Ndubs topoint I?m writing a review. Read more
Service was terrible. Our waitress acted like she was doing us a favor by doing her job. Chicken on the chicken sandwich was... undercooked fries were cold. Drinks were never refilled. Very few people in the restaurant, I can see why. I will not be back. Read more
Incorrect/incomplete take-out orders have become the rule rather the exception for this Buffalo Wild Wings. In tonight's case,... two of three items were incorrect. This is particularly concerning as the restaurant was far from busy. I understand staffingand food supply challenges across the industry, but the quality of service leaves much to be desired. I will not visit thislocation again. Read more
We had a party of 8 on a Saturday night and we were there for 3 hours. During the entire time only 4 or so other tables... occupied. Our waiter was very friendly but never cleared off our dinner plates or glasses, even after we asked him too. Nothinglike sitting around and looking at a bunch of chewed on chicken wings for hours. The wings were decent, burger over cooked andfries cold - not sure how that happens when only one other table in entire restaurant when we ordered. The empty restaurant on aSaturday night makes sense. Read more
I usually have good experiences at Buffalo Wild Wings so I was really surprised by my recent Door Dash order. The boneless wings... were super hard and dried out- I couldn?t even get a fork into them. A large portion of my order was totally inedible. I?m notsure this photo can do justice to just how bad these were. Read more
We ate at store #3714 last night. It was a terrible, horrible experience. Bad.bad, bad service. We were served the wrong orders.... Waitress was absent, never removed plates, dirty napkins, nothing, before dessert. Table filthy. Waitresses avoid eye contactso they do not have to go to the table. Bathrooms filthy. It is a restaurant from hell. Read more