Reviews for Dunkin' in Fairview Park, OH
They have the sign up for medium pumpkin cold brews for 3 dollars. I ordered one, they charged over 4 dollars, despite the sign... still being up. I informed them the sign is still up and they would not adjust to reflect the advertised price so I saidnevermind. They got nothing for it and wasting the drink they made. Honor your posted prices. Back to Starbucks for me now. Read more
Worst DD I have ever been to! Didn't place the order right even though we repeated it twice . The woman at the counter couldn't... understand English and was even worse speaking it. It took along time to get the order and was still wrong . Had to tell themand try to convince them ( with receipt in hand )that it was wrong but still didn't want to hear it. That will be the last timeI will go there ! Read more
This place still has its bathroom closed to its patrons. A couple years ago, during the pandemic, closing a bathroom was a... questionable, but acceptable decision... nowadays, it is just plain lazy and bad customer service for a restaurant. Not tomention, I think it may actually be illegal to not provide ADA compliant restrooms at a restaurant. Read more
Needed pink glazed for 2 of my kids but they were already out. I went pretty late in the day though.
if i could give zero stars i would!!! the manager chelsea is extremely rude and unprofessional if you want dunkin don?t go to... this place she will probably give you attitude and be extremely rude because she?s stuck working at dunkin donuts. if you everhave to go to this store and you have to deal with chelsea the manager just know she will slander your name and treat you withthe utmost disrespect. everyone do yourself a favor and boycott this location and their disgusting manager chelsea. Read more
This is the worst Dunkin. They ALWAYS forget an item or give me something totally different. Ordered 2 coffees and somehow we... only get one? The napkins are all bunched up like they smushed them all together before putting them into the bag. It now justfeels like they?re doing it out of spite. Stay away from this Dunkin. Read more
Usually have a good experience here but really disappointed in the overweight girl with red hair. Think she might be management.... I did a mobile order and accidentally did a hot latte instead of iced. She told me I had to buy a whole new drink even thoughthey're the same price I just wanted ice in it. But when you go through the drive thru and make a mistake they just make you anew drink. I spend money here every week and they really couldn't do something as small as adding ice. I spent the money andbought the drink I wanted and it felt like she was gonna keep the hot drink I payed for until I asked for it back. Read more
These guys do a fantastic job with dealing with the morning influx of people! The line is always backed onto Lorain when I go in... the mornings and it moves quick, especially compared to other DD. Drinks are always made right and they're very accommodatingfor people like myself who have food allergies and sensitivities. Hats off to them! Read more