Reviews for Panda Express in Fairview Park, OH
Always love coming here or ordering on uber eats. Never have had a issue with them. My favorite thing here is the orange... chicken! Read more
Bad customer service on the part of an employee named Millie. Ordered two plates through the drive through, waited 10 minutes... in parking lot for them. Got home and one order was missing the side that was ordered and both entrees were just thrown intothe carry out container and mixed all together. Not enough of the entrees for a whole meal. Drove back to the restaurant. Bothorders are cold by now. Went through drive through, explained the missing side. Was asked if I just wanted the side or myorder remade. I asked if it could be remade. Was then told the item that I just ordered was not available and it would beanother 10 minute wait. I said I was over it, didn't want to wait any longer and would just like a refund. This employee(Joe) was nice and said sorry. Then Millie jumps in and says we don't give refunds, I can give you a phone number to call. Isay I do not want to call a number to get a refund, and I will just take the side that I ordered. I get to the drive throughwindow, and Millie just hands me a bag with the side and says nothing. Doesn't say sorry, sorry for the inconvenience, sorryyou had to drive back, sorry about the cold food, etc. I then show her my take out and how it is all thrown together, and Isay that this whole experience was not good especially for how expensive it all was. She just stares at me and says OK. I thensay is that all you have to say, and she says ya. I tell her that her customer service is lacking and ask for her name. Shepoints at her name tag and walks away. A simple acknowledgment of the inconvenience that we were caused would have beensufficient. A simple sorry would have been so easy for her to say. Or if they couldn't do cash refunds in the store, offer a$10 gift card. That is what the meal cost. The worst part about it, was that she was acting as if we were the problem. Shehad attitude for no reason and had zero customer service skills. Read more
I went there for lunch around 12:10 and they had next to nothing available. Seems ridiculous that nothing would be ready for... the lunch rush! Bad management I would have to say! Wasted a good part of my limited lunch time. Read more
Came here at 8:30, google clearly says they close at 9pm. They told me they close the kitchen early ?so they don?t waste food?... so after 8pm the food is not fresh and they will have ran out of most of their options. Don?t sell old food!! Make food untilyou close at 9pm, cheap!! Read more
super fresh and tasty! they also gave me great portions of meat! thanks, will be my go to location! picture is of my good half... way done! Read more
I ate inside for a late lunch. The counter of food was well stocked and only took 2 or 3 minutes to order and get the food. In... the lobby there was plenty of seating and tables were clean. I ended up paying 11.99 for a plate and small soda. I was barelyable to finish all the food but in the end it tasted too good not too. I would definitely go again. Read more
This is what the angus steak bowl and veggies consisted of. No broccoli or peppers in the steak bowl, the noodles were not done,... got no fried rice, that I ordered, the broccoli that was in the vegetable mix was so old it was flowering, broccoli is green notyellow and everything was cold! They will NEVER get any more of my business or anyone I know if I can help it. This was the mostawful takeout I've ever had. What a total waste of money.???????????? Read more
Update: They close at 9 pm but I came at 8:30 pm. They stopped making chicken just so they wouldn?t have to throw out any left... overs. They told me all they were serving it a impossible meat. I left hungry and disappointed of this location. Never comingback to this location Any other Panda Express is incredible. I feel like they do not get enough recognition for their food.Food is like chipotle style ordering. Build your dish. Pick your grain, then your meat. They have a ton of options. The staff isfriendly, the restaurant is clean. Read more