Reviews for Chipotle Mexican Grill in Falls Church, VA
The worst store in the world. From the person taking your order to the cashier they all make it seem like they don?t want todo... their job. I was in the store for 15 minutes with no line and when I nicely asked if a cashier was working this short littlecashier came out of no where and said If I didn?t like to wait I can leave and refused to ring me up. I will be filing acomplaint with corporate everyone needs new training. They didn?t even use gloves when serving or any kind of hair nets. It?slike they found these people in the back of the dumpster and just told them to work. The time I was there was Tuesday around 9pm Read more
Great place for eating at the location or if you just need to drop in grab and go. Great portions, usually always have all... options stocked and ready to order and the staffs pretty cool to mingle with while your getting your meal together as well.Overall enjoyable fast food experience I must say. ???????? Read more
Tonight was my first and last time patronizing the Mosaic District Chipotle. I understand that each employee in the lineup has... a different responsibility, but if they?d help each other instead of chatting, customers wouldn?t feel ignored. At the veryleast, the employee at the beginning of the buffet could acknowledge the existence of the customer and ask them to wait whilehe/she cleans up the counter and replaces empty containers. Another suggestion would be not to charge customers $10 for twospoons of beans. All I wanted tonight was beans. Why would you as reputable company rip off your customers by selling them analmost empty container for $10. I asked the employees to at least fill my bowl up. They very reluctantly did as I asked, buttheir stinginess was so annoying and embarrassing that I was close to walking out without the beans. Either make your bowlssmaller, or make your portions bigger. Be honest about your portions! You get two stars from me because the beans tasted good. Read more
Terrible service, very slow staff. Several times I saw that if there was a long line of customers in the restaurant, the... employees demonstratively communicated on personal topics. The fact that customers are waiting did not interest them in any way,apparently employees believe that their personal problems are more important Read more
Great location. Stopped by while heading south and was able to grab a quick bite. Food was standard chipotle.
This is a general review of Chipotle, not just this location. Prices are getting out of hand. $4 for extra meat. Walked out with... a $20 burrito. I read that they are raising prices again come August. Service is always terrible at every location I've been to.Employees with horrible attitudes. It doesn't matter how nice you are to them they will treat you like dirt. I'm never steppingfoot into another Chipotle ever again. This company will be bankrupt within the next 10 years. Read more
Very nice place to have a burrito, although the portion was somewhat too small in my opinion. I wish they had more drink options... as well, more natural or organic drink options especially. Horchata would also make a good addition to the drink menu! Otherthan that, everything else was fine. Read more
Ordered food online on 9/19/2022 at 12:20 pm for pick-up at Chipotle Merrifield VA location. No food was ready for pick-up at... 12:30pm the same day per my email confirmation from Chipotle. The manager at this location said to go to confirmation email andclick on "chat with Pepper" near confirmation number because he does not see order in their computer. He refused to fill ordereven though my confirmation email with order was shown to him with my payment of $40.07. Per his instructions, I completed theonline "chat with Pepper" an automated system that never connects to a live person. I provide confirmation number, my contact,the Chipotle Merrifield VA address, date and time of order. Today is 10/7/2022. To date I have not been contacted by Chipotleand have not received a refund of my $40.07 to my bank debit card (Visa). I had to go to my bank to file a dispute. This isunacceptable! Read more