Reviews for Moe's Southwest Grill in Falls Church, VA
A five star Moe's location. The staff at this spot is great. The food is well made and definitely a return spot. Thank you... Merlyn, Otoniel and the entire staff for being such an essential part of this Moe's. ???? Read more
Yuck!!! Went for lunch today and watched a female employee (see photo) fill up a drink order for a togo order wearing her... gloves. She touched the filthy screen of the drink machine with her fingertips. Once finished, she went back behind the counterand began touching the food without changing her gloves!!! Chopping chicken and handling a crunch-wrap on the grill. Sick!!!How are you allowing these employees to work there? And what?s worse is that your phone numbers are all disconnected to thestore and to corporate. Patrons: avoid this place or make sure you ask them to change gloves in front of you. 9/8 Update: Icalled Moes corporate almost 2 weeks ago to file a complaint. This branch refused to reach out to apologize or assure they fixedthis problem. Daequan at corporate said it was forwarded to the franchise but they never reached out to me either. Today Daequansaid that the case has been closed. So now that they?re not taking it seriously, the health department is getting a call. Read more
This is the nastiest Moe?s I?ve ever been to. All of the meat on the line was OLD. You can tell it has been sitting out for... awhile because it was all dried out. I politely asked if they plan to make fresh meat. I was told no. I then saw the line personput guacamole on my burrito. Which is fine because I requested it. However, he didn?t even scoop the guacamole to put it on myburrito. He used the guacamole that was already on the spoon versus scooping fresh guacamole. I asked for more and was told itwas $2. I reported the entire incident to the manager and she offered me a side of guacamole. Chips are super stale. Neveragain! Read more
The line was dirty. I wanted mushrooms and they said they were out .. I wanted cilantro but same history.. they salsa bar was... nasty and no salsa Lil cups.. i asked for one and they never give me one . So whats the point of given chips?? Read more
From a takeout experience I give Moe?s Southwest Grill, 5 stars. Order was correct and have plenty full amount of chips in the... free chips and salsa bag. I ordered a homewrecker bowl with chicken, for about $11 after free delivery via Uber Eats. My orderwasn?t even the first stop and it still arrived in about 30 minutes. Overall great experience. Read more
Hadn't been to this location in years but I started coming to this location again a few weeks ago, the two times I've come in... Luisa has taken really good care of me. She always greets you with a smile and is very efficient in moving the line along andmulti-tasking! There are never long lines at this location and everything is always fresh. Read more
AWFUL!! The worst food I have ever had at Moe's. I would not be surprised if I am sick after eating there. My square burrito... was no where near as good as what it used to be in the past. So sad. Read more
They have poor health and safety standards. I found a long black hair in my food. The person working the grill had her hair... out, heard my complaint and did nothing to cover her hair. They gave me a new plate of food but they were ok that staff wouldcontinue to work with food with hair uncovered. Read more