Reviews for Wendy's in Farmington, CT
Regarding THIS specific location only: No drive thru. Waited inside, in line for a minimum of 25 mins (with other customers... before and after us) with not one employee acknowledging any of us , or telling us what the hold up was or that they'd be rightwith us....nothing! By the time they started to help the line and got to us, I managed to place my order online. Them waitedabout 15 mins for the food. Then they were out of so many things, which ok, it happens, but they weren't telling people whenthey placed their order or when they picked it up. So if someone got nuggets with BBQ sauce, the customer wasn't told they wereout of BBQ and wasn't offered a substitute. They just didnt get a sauce. If they ordered the bourbon burger, they weren't toldahead of time there was no bourbon sauce, they just didn't get the sauce on their burger. (I know this from sitting there forso long and seeing and hearing all the customers asking for things missing from orders). In fact the only thing people DID hearfrom the employees was them complaining to each other about not wanting to work on Friday. 45 mins for fast food? Absolutelyridiculous! Read more
The place had not been updated since was open old and tears on the bench and carpet needed vacuuming
Teenagers use the parking lot to hangout and do drugs, inside was dirty, and food tasted like it was precooked.
I love the service. It's a bigger Wendy's than the ones I usually visit. I like that. Fast service. But there was a grass hopper... on the table. It's really not their fault though. Read more
They got a whole order wrong when it was the simplest thing on the menu. It wasn't busy either so I went in for the order had to... wait in line took a minute just never going to this Wendy's ever again. Read more
Although the inside and outside looks are still looks outdated, the food was still delicious. I had lunch there today and I felt... really good after I ate. Read more
A rare Wendy's without a drive thru. Service was good. Taco salad was really good. The tables are placed for distancing,... but no outdoor seating. We ate in the car. Read more
Can't order breakfast on the app for here. Still. Guess they are never going to use the app for breakfast. The app only lets you... order lunch. Then when you arrive to pick up your food they tell you no lunch yet, cancel the order. Read more