Reviews for Krispy Kreme in Fayetteville, NC
good product, accuracy and timelines can definitely improve. showed up 10 min after order was supposed to be ready, had to wait... for them to make my coffee twice (didn't make it right the first time), then wait for the other half of my doughnuts theyforgot, and then opened my coffee to learn a large is really a medium portion in a large cup (only 3/4 filled). and mind youwhen I walked in, there were no customers and 4 employees standing and talking... Read more
I pre-ordered for pick up. Gave an extra 15 minutes. I arrived at the store and waited. Lobby was full, only two people behind... the counter working but several over by the drive thru talking. At my turn the associate wandered around finally locating myticket. The order was not prepared or ready. Poor service Read more
My wife and I took our 2 boys and they brought their Report cards. They each had 6 A's on their cards and because they had such... good grades Krispy Kreme gave them a free donut for each A up to 6. They also got to watch the donuts being made. It was a greattime. Read more
Customer service!!!!! We ordered a dozen of lemon filled donuts. Got all the way home to Raeford and the donuts were not filled... with anything. Called the store and Don was very courteous and helpful. Took my name and told me to come back in and get a freedozen. The worker told my nephew to wait 30 minutes as Don was in a meeting and she could not confirm he was not trying to get afree dozen of donuts. I called and try to explain to the young lady and she hung up on me. I called back and she first said Donis in a meeting then she said he is out until tomorrow and with a bad attitude. She also stated the managers were in a meetingand they had the book with the names. She continued to say she had customers as if I was not one. First you mess up our orderand charge us for plan donuts, then you get an attitude when we follow the directions of your personnel to be reimbursed. Iwould have given zero stars if I could as it was evident she did not want to assist us. I did not get her name but she need moretraining on people skills and customer service. Read more
Donut texture is amazing! I think something about donut dough recipes is changed, but still taste wonderful and employees are... nice and sweet always. When HOT donut sign light is on, you need to go and eat there right away with coffee. It feels like youlive in no worry place. Two thumbs up!! ???????? Read more
Come on now, we all know Krispy cream is the best doughnut house around. Just wished the were better staffed. Selection at 8pm... was dismal and grand kids could get the selections they wanted but the fresh-N-now is always a fail safe. The young lady workingthe counter is always their and over worked but some how is able to maintain a very pleasant environment. Read more
I have been hearing about this place for a while just finally got a chance to patronize their product. I was NOT disappointed!!... Those donuts were delicious ????. The dough, texture and fillings were perfect! I bought six and only two reached home ????.Krispy Kreme donuts gets a Slam Dunk!!! Read more
I'm not sure when the best times to get the best selection. I've been here twice, at different times, and could not order the... specialty (holiday) donuts on the menu. Great service staff that helped me find alternatives . Read more