Reviews for Rutter's #5 in Fayetteville, PA
The workers are dead inside.... but I love them. I have anxiety so I hate talking a lot. So I love them because quite. Yummy... food and they are the only place that has Arazona Gummy Candies. Read more
What happened to this place? It used to be so good but seems like after COVID-19 everything went completely down hill. I... understand it's stressful being in the kitchen, I work in fast food but we care about our customer's satisfaction. This placehonestly doesn't been there multiple times. It used to be one of my gf and I's fave places to go after work to get food, but nowI'm better off going somewhere else because the kitchen staff is just horrible. Some of them cuss and swear loud as can be, soloud that us customers can hear them out in the lobby. How unprofessional is that? And seems like when I go back in therebecause there's an issue with the food they just give attitude. Obviously customer satisfaction ain't their priority but I willsay the cashier that works the nightshift is a very nice and friendly lady. Hopefully eventually I'll want to go there again. Read more
The turnover rate of staff at this particular location creates a low quality environment in the kitchen. Product availability is... always on par. The food service is the reason for the low rating. My choice of 2 stars is based on the fact that 3/5 times I'veordered food, it's been wrong, burnt, or cold. Read more
Got a regular fry and 6 pc boneless chicken! Absolutely ridiculous, they give 4 fries and the chicken had been sitting burnt!... This is the second time I attempted to get a decent order. The first time I waited 30 minutes for 3 items! Incredibly sad Read more
We waited 30 mins at this location for the people to blame our wait on us when they deleted the order off of the screen. They... angrily handed us our food covered in grease and our milkshake that had been made was completely melted. We only ordered Mac andcheese bites and a milkshake (nothing about the order was complicated). I?ve been here before and the food has been made wrongand isn?t warm at all. Do better. Read more
What?s the point of ordering food when it?s made wrong every time. It?s not a huge deal that every time something is missing or... they put whipped cream on a smoothie when I didn?t want whipped cream. But I gotta wait for my smoothie to be remade. I?m notreally in a big hurry. But my issue is this. It?s not difficult to read the screen and make sure you?re doing it right. Theproblem is you guys are always worried about it taking too long for the orders to be completed. That?s where the problem isbecause then your employees rush through and mess it up then it takes even longer for someone to get what they ordered. It?spointless. Why would people waste their money on food they don?t want. Every day this week something or multiple things has beenmessed up. It?s astounding to me. Read more
Been here multiple times, always have a long wait and poor food quality. They always miss about half my ingredients and/or put... on ingredients I never even ordered. Once I got a simple order of chicken tenders and fries and the order took over ten minutesdespite being the only person in the store. Read more
Always stop here on the way to work. Food is good and the staff is great. I have never really had any issues when they made our... food like others have said about. I mainly visit in the afternoon and late evening hours. Read more