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Reviews for Chick-fil-A in Federal Way, WA

Medea Sandoval 1 year ago
1

I?m very disappointed to say when I came here I ordered about 30 dollars of food. I came all the way from Auburn it?s about ten... minute drive. I said why not.. it?s worth the drive. I received my food and the young lady had forgotten my milkshake till Iasked her and she said ?oh I forgot? without checking the bag? i came home and it is raining a lot and I?m rushing to go home toget my child who is sick; both of my boys are sick with fevers. I called them to see if I can go get my items gave her mytransaction number and she said let me check with my baggers and put me on hold. She came back and said ? oh you received yourfood. There is nothing I can do? I said ?she didn?t even remember my milk shake? I obviously had a reaction when she told me shecouldn?t help me. I spent good amount of money plus I drove there. She said she wasn?t able to assist me. I would never lieabout this. It?s a shame they couldn?t even resolve anything for me. Read more

Verna Murray 1 year ago
5

We have always been pleased with our choices at Chick-fil-a. Recently while visiting in Maryland had occasion to try their Cobb... Salad - now a new favorite and their Autumn Spice shake was to die for!! Read more

Chris McCrimmon 1 year ago
5

This was my first time eating at the chain, and it was everything that it's been hyped up to be! Great tasting fries, the... chicken was actually chicken, and the sweet tea was genuinely Southern! Try the spicy deluxe with the Chick sauce on the side.Also, the regular size was a manageable amount of food. Read more

Marlene Suzuki 1 year ago
2

This place is disorganized and chaotic. Tonight I got my order from DD and my large soda wasn?t filled up all the way. I have... also experienced a couple of problems with curbside pickup and needing to check to see if condiments were included in the bags.They also stopped the curbside pickup unfortunately. Food is always good but the service could be much improved. Read more

ItsRia J 1 year ago
5

These young people are beyond amazing. I am so proud to have had their service. Anticipation of needs and happiness from... everyone. My All-Star is working hard on the pathway to leadership. I look forward to watching them grow into the young leadersAmerica needs. French fries are so good I bought seconds! Soft serve is Perfect. Read more

Mike Barrow Jr 1 year ago
5

Stopped by Chick-Fil-A yesterday morning for a couple of spicy chicken biscuits with cheese. It was so easy to order in the... app, and then just pull up and tell them my name. The food was ready fast, and I had a fun conversation with Alister (sp?) atthe pick-up window. Chick-fil-A employees are so well trained in customer service, and this location is a real example of that. Always friendly and smiling. Highly recommend you download the app...makes the drive-through line move really fast foreveryone. Read more

MJ Montgomery 1 year ago
5

This Chick-fil-A is pretty good. Their customer service isn't as awesome as the one in LAKEWOOD, but still worth going back!... It's location is ok, the parking lot is damn near impossible. They painted it off with directions and things, which has helpedout a ton. My order is always correct, the place is clean, they're quick, but their friendliness is something to be desired.They aren't rude, but they don't stand out from any other place, like I've grown accustomed to. Overall, I live right here.Sometimes I go twice a day..esp for their frosted coffee..OMG!! Read more

Huyen 1 year ago
5

That gentleman that served us was very cheerful and jolly! It has been a long time since I've interacted with a fast food... employee with his energy. It definitely made my dining experience better. It was the first time trying this franchise and it wasgreat! Read more