Reviews for Tim Hortons in Fergus, ON
Visited this Tim Horton last weekend. Without a doubt, it is the worst TH I have visited. No napkins (employee that took the... dispenser later told another employee it wasnt his job) no sweetener for my tea, waited 10 minutes to get the tea and coffeeafter payment, and waited about 10 to be served when there were only 4 people in front me. The drive-through was running veryefficiently. I would recommend any other TH or restaurant rather than this one. Read more
Left training employee by herself and when she asks for help no one showed her how to correctly type it in for future. No... manager seen. Asked for medium got small coffee and bagel never cut in half. Employees need to be treated better Read more
People waiting inside to complain of problems/mistakes in their drive through orders. After waiting in line for my purchase,... they were out of everything I wanted: out of smile cookies (it was only 10:30 am). Only 3 kinds of bagels available, baked goodwindow was desperately empty. No one was smiling. I will not be going back to this TH. Read more
This has to be the slowest Tom Hortons I?ve ever been too. Went through the drive thru today. I got to the window and the staff... on the drive thru window we?re talking among themselves. It took 7 minutes for them to give me my order and all it was, was asteep tea. I won?t be going back to that Tim Hortons again Read more
All I can say is they have no clue. Not busy but took over 5 minutes to take my 2 coffee order. Then another 5 minutes to get... the coffees. The supervisor management style to me was a major negative factor in the poor operation. To be clear they were notbusy , 2 people waiting to order ahead of me also waited longer than me and the drive through was not busy. Read more
This store is absolutely disgustingly dirty! I haven't been inside the location in awhile and was shocked at the state of it!... Dirt, spills, garbage all over the place. I honestly couldn't tell you the last time they even attempted to clean it. Wow.Attached just a couple of pictures that don't even show how dirty it actually is. Read more
Very Poor service and delay; took us 15 mins to get a wrap !!! Donot go if you are looking for a quick service.
On a steady decline. This used to be the best Tim Hortons in town to go to. Now your lucky if you get everything you asked for.... Half the time the lobby is closed, only one lane for drive thru is open. Time for a revamp. Read more