Reviews for Dunkin' in Ferndale, MI
The food quality here is higher than other dunkins it felt like the food was hotter and larger portions in the sandwiches. The... people who own it don?t speak English as their first language and have trouble understanding the customer. This causes orders tobe wrong many times. Repeating the order back to double check would be good. Me and everyone else there got our orders wrong. Iwould return but I would speak very slowly and repeat my order. Read more
I always get the biggest caramel latte from here. The turkey egg and cheese croissant is awesome. I'm not a turkey sausage... person but this is sooo good. Always a short line. Staff polite. Donuts fresh. Update 9/1/22 ppl in spice lattes are awesome Read more
Quick service but out of order handing me one piece of my order at a time in-between other guests orders. Totally confusing. If... you show up when they open they oftentimes will be out of things because they don't get there early enough to make everythingbefore hand. Needs a drive thru!?!? Read more
I normally don?t leave reviews but this place has been consistently bad (I gave it a couple chances the last few months), and... it?s such a bummer because it?s close to my house and I?d love to be able to bike for a bagel sometimes. Today I asked for atoasted everything bagel with cream cheese, but instead got a (barely toasted) clearly old and stale plain bagel I could hardlybite through with the nastiest rubbery excuse for cream cheese slapped sloppily on one part of the bagel. Any time I get bagelshere there are similar issues with it just being gross and/or lazily made. I get that it?s fast food, but it?s quite a lot worsethan any other Dunkin or similar place I?ve been to. So, if you want a donut, okay, but I?d advise against any other food. Read more
Ordered an iced chai latte and it was not good. The chai was settled at the bottom which I unfortunately got a mouthful of... first. I mixed the drink some more and it wasn?t that. It tasted like seasoning and spices. Not like a normal, sweet iced chai.Tried to fix it up at home, slightly better but ended up ditching it. Read more
Twice now, my order ahead through the Dunkin app has been wrong. Most recently, I arrived to be told they had no donuts and... needed to call customer service for a refund. Read more
The donuts weren't what u asked for(they didnt taste. The coffee tasted watery, didn't taste the expresso I'm good. I wouldn't... go back. The hashbrowns tasted burnt. Read more
Horrible Customer Service EVERY time. Always always ALWAYS have issues with this Dunkin?. Did a mobile order and they gave me a... completely different drink and tried to say that I asked for something else when I literally had THEM read the order. Nevercoming back here again they are always very rude and not understanding at all. Read more