Reviews for Subway in Ferndale, MI
I never have any problems with other Subway locations - but this one consistently botches orders. Ordered a Philly and got a... veggie. I overpaid and ate it but honestly, I feel worse for the person that wanted veggies and got meat. :( Read more
I placed an order through the app, they voided it at the store without contacting me. So not only did they steal my money, they... told me I was out of luck. When I asked to speak with a manager they had no adult working. I asked how to contact they said theydon't have any number for me to call. TERRIBLE CUSTOMER SERVICE! Not only will I never take my business to this establishmentbut I will be sure to tell everyone I know. Read more
NOW HIRING Lazy people only need apply. Turn off your headset and wait until 6 cars are lined up, only take orders when someone... bangs on the window AND then insist on only online orders only. That way you can not do your job and surf tik tok! Read more
Now I know why they lock the doors, and make the customers use the drive through. They don?t want the customers to see how much... the screw up the sandwiches. Very classy to ask for a tip knowing that they messed up you sandwich. Read more
NO STARS!!!!! The woman refused to make my sandwich after I stood in the drive-thru line for 40 minutes because the inside was... not open. I asked for double bacon on my sandwich and she only rang up just extra bacon. I questioned it by opening thedrive-thru window to ask about it and she asked me " why I was opening that window that way, it doesn't go that way." then shegave me a receipt and my money back! I waited for her to come back and she waited a few minutes and said to me "Are you goingto just stand there?" I said to her " I guess your not going to make my sandwich?" "after waiting in your line for 40minutes??? Thanks!" I work across the street and have been getting lunch there almost everyday, BUT not anymore. Read more
I ordered a grilled chicken sub with spinach onion chipotle. The gave me banana peppers, which I didn?t want - no big deal... picked them off, but the three pieces of cubed chicken was a disappointment. For two subs came to over $20 to get basicallybread with onion spinach and chipotle sauce. Next time I?ll walk in and order not go through the drive through. Read more
Free sandwiches from your new menu Rocks!
To start arrived at 8:23p with open light on. I park go to front door which was locked and read on the doors open till 9p and... online says 10p. So was surprised that it was locked. Saw a employee got their attention and tried to ask if they were open, towhich he yells drive thru. I know he yelled due to me being outside and him by the bread machine up front. I go to drive thruwait 5 mins at the speaker as the only person in line to be told system is being updated we are closed. Why not have that postedanywhere? Why not say that before I go in drive thru? All I wanted was some cookies but it looks like the staff wanted toclose early and go home. This probably stems from a lack of store leadership/ poor management. Read more