Reviews for Jack in the Box in Ferris, TX
The most incompetent ppl. For working in fast food. Everytime I ask for no ketchup, I get ketchup. Curly fries are old and... rubbery. The management is rude and doesn't do anything about complaints..the kids that work there are too busy playing aroundor flirting with the customers. And all u get from the owner on Google review is "I'm sorry ur disappointed". Clearly the ownerdoesn't do anything about the issues cause they keep happening. Read more
They ALWAYS forget parts of my order. I know it's difficult when you are short staffed, totally get it. But today was the last... straw The signs says they close at 2am, got there at 1:30 went through the drive through. Waited and waited, nothing. Droveup to the window and three females were in there but completely ignored us. Took them a while to finally signal through thewindow they were closed. They could've told us through the speaker or at least come to the window as soon as you see us waiting. Terrible customer service today.. Read more
Terrible customer service. Waited a long time to order in a drive thru with only one other car in front of me. When I finly have... the opportunity to order the service member totaled my order with only my childs order and when i told him I was still orderinghe was so rude to me I had him just cancel the order. If i could leave NO STARS I would. Worst experience with Jack in the Boxever. Read more
I just HAD to share this as not only was the order-taking easy and n smooth, but theee Juiciest Perfect Ultimate cheeseburger!!... OmGosh.. Yall hit the SPOT .. Muuuah!! :P Read more
took forever to take the order in front of us. we have been sitting in the drive thru for 30 minutes and the people in front of... us haven?t gotten their order yet. shouldn?t have to wait that long for some tacos. waited so long i didn?t even want the foodanymore. was almost late to work because of slow service Read more
Service is always cool...... But clean up the place. This is a photo of the ground where we exchange money and food. This is... poor. I think the workers are cool and nice. Food is good and they don't take forever. Read more
The entire dining room is dirty. Every table, floors everything, including trash all over the ground. All the drinks but a few... are out in the drink machine. The service is awful. Took over 30 mins to get our food with nobody else inside and just a fewcars in the drive through when we got here. Over 10 cars have gone through the drive through before we even got our food. Almostevery employee seems to be on some type of drug and super slow to talk or answer you and when they do respond it?s just ?huh?. Read more
This was my first experience at Jack in the Box, so I ordered a few items off the menu to try to taste the variety on the menu.... I had a cheeseburger, a taco, an egg roll, and a chocolate milkshake. The burger was dry and flavorless. The taco was greasy andone-dimensional in its flavor (and this is coming from someone who normally likes fast food meat paste, such as Taco Bell'sground beef). The egg roll was not a traditional egg roll, which was expected, but it was a decent fast food egg roll. Thechocolate milkshake was decent, but very syrupy. Overall, if a burger joint can't to a good burger, what are they even doing? Iwould not go back. Read more