Reviews for Cold Stone Creamery in Fishkill, NY
I've been a customer since the Fishkill store opened but I'm through. I'm tired of the inconsistency of servings. Today I found... that my usual order which normally costs me $12 & change is now $16 and change but neither cup was even close to full. I don'tblame the kids working there though, I blame those managing the business for lacking emphasis during training new kids onproviding value for the dollars customers spend. Read more
I like Cold Stone icecream ???? ???? shop because it tastes different than all the other popular brand icecream parlors locally.... They have lots of different flavors and the taste is very delicious tasting. There's a Cold Stone in Fishkill and Poughkeepsietoo which comes in handy when you feel like stopping for icecream when you're driving in Dutchess County. The only negative isthat their icecream is expensive in my opinion. Read more
Great ice cream, terrible owners. This place depends on high school aged kids (mostly females) to run their store(s). They are... the ones who provide great customer service day in and day out. However, behind the scenes, the owners, especially the son arerude, uncaring and disrespectful. They see no harm in threatening to take money from their paycheck if they dare make an honestmistake. So before you go there and spend money on overpriced ice cream, please consider the staff who are treated like objectsrather than human beings. Read more
I went in with a couple of friends and as we were deciding what to order 3 of the employees were having a fairly loud... conversation about how they are mistreated as employees. This is probably not my place to say anything but one of the employeesliterally said ?They wonder why people always quit and it?s because the management/owners don?t know how to run a businessproperly or even talk to their employees with respect.? If that doesn?t say EVERYTHING you need to know about this place I?msure what else will. It?s been about 2-3weeks since and I haven?t been back and I really hope those employees working that nightquit very soon and get better opportunities where they will be respected. Read more
Cannot say enough wonderful things about this place! So many options to choose from and the staff were beyond helpful. The... manager Taylor was super sweet and was very helpful when it came to choosing a cake. I had it written on and she did abeautiful job! I will definitely be returning soon! Read more
We ordered online and picked our ice cream up exactly when it said it would be complete. All the ice creams were melted and... soupy. I ordered the DoughforIt and there was not a single cookie dough piece in it. Isn't the whole point of Cold Stone thatyou add the toppings??? Neglecting to add the cookie dough to DOUGHforit is baffling. Read more
I went into the Fishkill NY location to order a large strawberry passion ice cream cake. This order was for Tuesday 24 hours... later. When I brought the cake home and served it. I was embarrassed and disappointed to say the least, the cake was dry andstale the strawberries were rotten, yes rotten. I was so mad. I truly believe this cake had been sitting in their cooler andall they did was pull it out write on it and put it up for when I arrived. I had already cut the entire cake into slices toserve out. Awful not to mention 50$ later no cake could be eaten. Never again Read more
Absolutely garbage! Just ordered 30 bucks worth of ice cream and recieved 2 small containers half full. What a rip off!... Absolutely not worth the money. Read more