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Reviews for Cracker Barrel Old Country Store in Flint, MI

John Kuzyk 1 year ago
1

Called a week before. Day before. 1.5 hour away. Only one server for 43 on a bus. No helper with the drinks waters, coffee at... first then one other did. Manager in aTShirt has yet carried a clean or dirty plate. They served raw meat. 35 minutes still nofood orders taken for 16 passengers. Clearly not regular Cracker Barrel Standards. Should have gone to the other one. Read more

Niki Perkins 1 year ago
5

This is a great Cracker Barrel location. They are consistent in everything. However, they were tested yesterday! Thanksgiving... was rough for these employees. We arrived with a party of 9, told 45-50 min wait. No problem. 1 hour later we still weren'tcalled so I went to check. They had 2 tables for a large party and the folks there were taking their time. We were told we couldwait or we could be split into multiple tables close to each other. We went with this option. Our server, a young man, wasvisibly stressed out and struggling to keep up. It was obvious they were VERY short staffed. He got our drinks and took ourorder just fine. When we asked for corn bread he sighed. He told us they were running out of food, the kitchen was runningabout an hour behind on orders and staff and customers were walking out. He was stressed. That was the last time we saw him...Ithink he walked off the job too. Sadly this kid had no help! Management and support staff should have been pouring drinks andhelping out instead of standing around or cleaning tables! I asked a lady cleaning a table for drink refills, she said okay thendisappeared, lame! Enter Camille J. to save the day!! Our new server was amazing. I was not surprised Camile has waited on usbefore. She has a great personality and made sure we had everything we needed. If she was stressed out she hid it well, a trueprofessional. Thank you Camille and all of the Cracker Barrel employees who stayed to take care of their customers and makesure we enjoyed Thanksgiving. You are appreciated! Keep up the great work. Read more

Theron Austin 1 year ago
1

My wife and I went here for Thanksgiving dinner and the food looked dry and not fresh. Our stuffing tasted grainy not cooked all... the way. The sweet potato casserole tasted ok the green beans tasted watery. The cornbread was over done. I ordered the peachtea and it had a piece of plastic in it. Today 11-24-22 thanksgiving night at the flint location my wife and I went here fordinner. And we sat down after a good 8 minute wait. After we sat down and waitress was Wanda and we placed our order and feltlike we was rushed and I understand that it somewhat busy but no need to rush us or others. So we placed our orders and wefinally got our bread after a 6 minute wait and no silverware. After a good 5 minutes went by our food finally arrived and all Ican say is what a MAJOR DISAPPOINTMENT the two pictures on the left are my plate and the picture on the right is my wife'splate. My plate looks like I got the bottom of the barrel and the amount of sage that was on our plates and the portion amountwas unfortunate as you can see. We did not eat I got up and paid 32 dollars for nothing and what topped it off I went the andasked I'm guessing the manager in a black jacket for a to go cup and his response was for what rudely response I said for waterwhat else. Read more

marco 1 year ago
5

Not my usual sort of restaurant as I usually avoid generic family dinning. I was pleasantly surprised by the quality of the... service and food. The people who seated me and took payment were cheery above expectations. What really impressed me was thequickness, personality and attentiveness of my server, Tammy. It was like she read my mind. I?ve had $300 dinners where theservice was not even close. There must be an excellent management culture at this location to foster and retain talent likeTammy. Read more

Joe Dickson 1 year ago
5

This was our second visit to this location and we were again very impressed. We were seated quickly and served quickly. All... staff were very cordial. Our food came out fast, and it was delicious! My steak (country boy breakfast) was cooked exactly how Iasked for it when normally other locations generally overcook it. My grits were perfect and my eggs were served exactly asrequested. My wife got the fried chicken and said it was amazing ????????. I would say the bathrooms were definitely not clean,not that it?s an excuse but I don?t think ever been to cracker barrel that had really clean bathrooms. Read more

Theresa Grace 1 year ago
5

We got there early on a Sunday morning so I don't know if this is different during the week and Saturday or if it's different... each day. We got there and she said they don't start lunch for like another 10-15 minutes but she was willing to take my orderfor lunch. I ordered the pot roast with three sides, mashed potatoes and two sides of carrots. I absolutely love their cookcarrots when my carrots came to the table. When I cut into him you could see the steam so rising out of them. They wereperfect. Because we got there early and I had to wait a few minutes for them to even start my lunch gave me time to shop in thestore. They've got their fall stuff out. ???????? Read more

Eric Fitzpatrick 2 years ago
4

We came here on our way home from a trip. The food was hot but the portions were smaller. They had plenty of staff but had a... couple menu items missing due to lack of them in stock. The waiter was new and helpful. We were treated very well here. The foodlacked something from the normal but we were full when we left. I hope it gets better our next visit. There's nothing betterthan those Dumplings and Carrots when they are right. Our biscuits were better than average so that was a plus. Thinking aboutit now the options in the store were cheaper than remembered. We will return here with hopes of it being how we remembered. Thestaff made up for the food this time. Read more

Dope Girl Dope Girl Yeah that's me 2 years ago
5

This is my second time eating lunch here and the food is amazing ???? I?ve only had their breakfast but the lunch and dinner is... better then any restaurants I?ve been going to lately. I ordered the chicken dinner $10.99 for 4 pieces plus 2 sides. The greensand macaroni and cheese was super yummy. My daughter ordered the burger and fries we both had leftovers. This time my server wasvery friendly and made sure we never needed anything. Read more