Reviews for Starbucks in Florence, AL
I really enjoy the coffee and the baristas are always so kind. They also give great recommendations when you don't know what... you'd like:) Read more
Pineapple ???? Drink!!! I was so excited to try this! I hope this stays on the menu. It is so good.
The staff was nice. But they kept forgetting part of my order all the time. I had to remind them and they assured me they it... would be provided. But, I never received it and was late to class one time because I waited over 20 minutes for the remaininghalf of my order. Very disappointed. Won't go there again. Read more
I go to this place every single Friday and I do a huge order we are a family of six and they always have our order correctly... I've only had one mishap where the girl had a little attitude with me but that's okay it's all right but I highly highlyrecommend the pink drink the green tea lemonade and any of the frappes we have tried all of those and everyone has been amazing Read more
Nice clean Starbucks on UNA campus. Located inside commons aka Wendell W Gunn University Commons building.
I love coming here to get coffee. Today though there was a lady with blue hair, I didn?t get her name down though. She showed... excellent customer service to the two girls in front of me but when it came time to take my order specifically she was showingterrible customer service...but passively. Like she didn?t want to take my order but had to since I was already there. Shedidn?t ask if I wanted my receipt and she didn?t give me a straw and sugar for my coffee either like she did the other two girlsin front of me. I had to ask, and when I did she seemed a bit hesitant to give them to me. Like I was taking up her time. I washaving kind of a bad day that day and this is why we (especially if you work in customer service) should always strive to atleast TRY to treat people with decency...I?m also aware we all have our bad days though and nobodies perfect. You never knowwhat other people are gong though truly. I?m a bit skeptical on coming back here because I don?t wanna have another employeelowkey making me feel bad, especially if I might be having another bad day next time as well. I?ll just have to go to the one bythe mall and wait in The line for a little minute, might take longer but they?re customer service is always on point. Anywayhope Whoever is reading has a great day Read more
I don?t recommend ordering any food items from here. 4 weeks in a row I?ve ordered and they were out. They couldn?t give me a... refund back on my gift card either. Poor customer service. Order coffee and you?ll probably be okay. Read more
Great customer service! Also, my dog loved their pup cup! ????