Reviews for Domino's Pizza in Florence, KY
Just let me say do not get food here! I ordered 2 hogies for pick up they were burnt and gross! Didn't have time to take them... back. Very if any cheese onion just a burnt bun and a dried out piece of meat! Almost like it was out overnight. Trulydisappointed! I'll never order food from here again. Read more
Always get it right!! I literally will not use any other domino's. They definitely give you what you ask for and don't skimp on... the toppings. Always super friendly when i pick up my orders. Tonight I called after placing my online order and asked for anUNGODLY amount of pineapple, and they ABSOLUTELY fulfilled my request!! Hehe you guy rock! Read more
This location is a joke. The last two deliveries we?ve ordered have taken nearly 90 minutes. Our first delivery a few weeks... ago wasn?t even our order so we ended up driving it back to the store to get a refund because no one would answer the phone. Tonight, after finally getting our order, the food was hardly even warm and there was no sauce on the pizza. If you?re thinkingof ordering from here, save yourself the disappointment and order somewhere else Read more
Awesome Pizza experience! The staff was friendly and courteous, store is clean, food was great.
Let me first say, I NEVER write reviews unless it is absolutely deserving. I ordered a pizza for my son at 6:17pm today. After... it being an hour and the tracker still showing "prepping" I called Domino's in Florence to check on it! I talked to Lance and heapologized and explained their situation! I then told him I ordered a pizza for my son so that I could have him eat prior to megoing to the ER due to possible covid. He was one of the most genuine people that I have encountered in a long time in customerservice! He checked on the pizza for me and pushed it out as quick as he could! Not only this but I just received a coupon viaemail for a free pizza that I was NOT expecting but definitely put a smile on my face even with me feeling so awful! Thank youLance for being so kind and understanding!!! You deserve some recognition and a raise!!! Read more
Not too pleased. Placed an order online, the app said it was delivered, but I did not get it. After 25 minutes on hold I get... through to the store. They asked what I ordered, I gave them the info. I was told it would be remade, and out to me quickly.When the delivery arrived the delivery guy argued with me as to were the original order was delivered. Ok, you made a mistake,we move on. But he kept going on and on. I said thank you and walked away. I then checked my order, and it's not what I ordered.The pizza was a large Brooklyn with chicken, bacon, onion, extra cheese and spinach. There is no chicken or spinach. It is dryand cold like it was made yesterday. The onion look like an after thought. The parmesan bites are dry, nothing on them. Also,the cinnamon bread twist are plain no cinnamon. I get you are short staffed, but it was like you said you don't care about yourcustomers. Not cool at all the. Read more
Never had a pizza cut like this. The slices aren't anywhere near being equal. Also, our chicken wings seemed barely done as the... skin was VERY soft. Someone didn't even try on our order. I tried calling the store about it and couldn't get through. They puta message on their answering service about being short handed. Just because you're short staffed doesn't mean you can't makequality food. We'll think twice before ever ordering from here again. Read more
Poor quality control, usually they are pretty good but sometimes they just don't make their pizza right. I just got a pizza that... was completely flat with no sauce at all and it was kinda hard. If you order from here always check it before you leave. Read more