Reviews for Red Lobster in Florence, SC

Absolutely wonderful experience. Me and my family have been to many red lobsters but shay and her staff made this location... stand above the rest. The wait staff was attentive, the food was great, and shay herself was extremely friendly and personable,my daughter absolutely adored her. If your in the area and are looking for a great dining experience you will not bedisappointed coming here 10/10 would recommend! Read more

After not visiting this establishment for the past 2 years, I must say the customer service and the food Has improved... tremendously!!! Kendra, the young lady who completed my order, was very attentive, courteous, friendly, polite andknowledgeable about the entire menu. I was very impressed and definitely rate her a 10 on a scale of 1-10. She definitelyportrayed exemplary customer service! All with a smile!!! Hands down she is the best!!! Compliments to the chef who worked onthe evening of 10/30/2022. Read more

Went at odd time so wasn't busy at all. Was just in time before lunch specials cut off. We had shrimp Alfredo and coconut... shrimp. Both yummy! Our server was very nice and attentive. Would definitely go back if in area again. Read more

While traveling through we were looking for a place to grab something good and decided to go to an old classic! We were not... disappointed…By far one of the best places to dine in Florence! The host staff was so pleasant and my waiter was pretty funny.The food was hot and the drinks were ice cold! The manger Petronia stopped by the table and put the icing on the cake. Whentraveling through Florence again we will definitely be back! Read more

Waiter was good, but there was a FLY in my shrimp alfredo! I was not asked if I wanted any other item from the menu. The waiter... assumed I wanted the same thing. I was ok until I realized that the manager named “Shay” if I remember correctly onlycharged me for half of the price. Horrible customer service! The meal should have been free I mean come on a FLY and you chargedhalf of it. Will NEVER be back! Read more

I absolutely love Red Lobster in Florence. We go there for almost every birthday and special occasion because we know that we... will get excellent service and amazing food. We went there on Friday, August 19, and even though there was a party of 30 thereat the same time, our experience was still great. When the back part of the restaurant where we were seated became too cold,the manager Shay was extremely kind and adjusted the temperature for us. Our waitress, Erica, did an excellent job of makingsure we always had hot biscuits available and that our drinks were always full. She also stopped by the table frequently to askhow our food was and if we needed anything. The food tasted amazing as always, especially the lobster topped stuffed flounder,the Langostino lobster artichoke and seafood dip, the vanilla bean cheesecake, and of course, the cheddar garlic biscuits. Iwould highly recommend anything on their menu because the food is never a disappointment. So thank you Shay and Erica and therest of the Red Lobster crew for making sure that our dining experience was so great. You did an amazing job, and we willdefinitely be back soon!!! Read more

We went here for my Moms birthday and they did not disappoint! The food was absolutely delicious and everything taste so fresh!... We were a party of 8 and we had one waitress, Kendra, who was also the bartender and she was amazing! She kept a check on usand never let our drinks get low. She was awesome and we will definitely be requesting her when we go back! Read more

The classic fish and chips are the best... Enjoyed the whole experience of sea food. The best lobsters in town so fresh and... delicious and cooked perfectly... absolutely a brand of sea food that I would come back to with friends and family. The wholestaff was very pleasant and warm. I hope you guys try it out soon. Read more