Reviews for Chili's Grill & Bar in Flower Mound, TX
Went here with my wife and son at 230 in the afternoon. Multiple members of staff just looked at us or walked passed us while we... we?re waiting to be seated. No greeting no we will be right with you just completely ignored. We sat there for 10 minutes untilwe were done waiting and just left. Luckily there are many other good food options in the area and will be taking my businesselsewhere. Read more
We have been customers of this chilis location since they opened close to 20 years ago. Like most restaurants, it has gone... through highs and lows over the years. But today showed us we will not be back for a good, long while. As per several recentreviews, the wait staff could have cared less that we were there and wanted to order. No one was there to greet and seat us,bartender no where to be seen, so we sat ourselves. One kid finally came over and told us he "wasn't on" but he'd get ourdrinks and give us over to someone else. At least 4 different employees came and went. There were at several other customers,most being in the bar. I get it, at 4pm on a Wednesday, you aren't expecting to be busy, but this was ridiculous. My husbandfinally went over to an employee, who also told him she wasn't on duty for another ten minutes. We waited close to 20 min totaland finally walked out. Went over to Red Robin instead. Three nice teens met us at the door, promptly seated us, and we had themost attentive and respectful waiter. Everything came out quick and hot. If this Chilis remains this slow and with this kind ofservice, we sure won't be back ever. Way too many local restaurants to choose from these days! Read more
I ordered two bowls of chicken enchilada soup and this is what I received. I don?t even think there was a cup of soup in the... bowl. I ordered two and I could pour one completely into the other to make a full bowl. I paid over $10 for these and I expectthe bowl to be full. We are very disappointed with this order. Bill Read more
Ummmmmm?. CHILI?S was kind of slappin tonight. Nice and clean establishment. Great atmosphere - people at the bar having fun.... Decent service and they even have a robot named Rita who brings out your food! (The future is here!) All of the food was wellprepared and super tasty. Will deffo be going back to this location. Read more
I had a combo of steak Fajita and shrimp with rice and black beans. It was very good. Our server was very attentive. We had a... good time. Read more
Great time! The steak and shrimp fajita was delicious and FRESH. The hamburger slider was yummy and FRESH. The fries were hot... and salted wonderfully. Definitely go for a crispy hot meal. Also, the restaurant was clean and the staff was friendly. BlackApproved! Read more
(2/18/20)- service was better and friendly. Mushroom burger was decent. I will add 1 more star. (1/5/20) - finally a decent... experience. I did sit at the bar to get better service. Chilis didn?t even have 1 person at the bar and about 3 groups were Inthere. Just don?t go during a busy time. (9/15/19)- please let me know how it will help to contact your customer service line?As you have see from past experiences along with other reviews, things haven?t improved. Why doesn?t the managing partner whooversees this restaurant, come with me the next time I choose to eat there? (9/14/19)- what a waste of time. Horrible serviceand management. Again, not worth going. I sat down at a table of 6, took 10 min to get our drink order and then again another 10minutes to have them served. I decided to walk out. This service and expectation of this type of restaurant isrediculous. (9/24/18) I wish I could give it no stars. Still horrible service, management, and terrible kitchen. Please let meknow who has a good experience here!! (7/10) Poor service and manager seemed to not want to improve the quality of customerexpectations. We will not be back. Read more
There was a time that Chili's was a great place to eat. The staff is fine, it lacks food quality. I like to say that we will be... back, just don't have the stomach for it. Read more