Reviews for Starbucks in Flower Mound, TX
Everything you would expect out of a Starbucks!
My mom had the worst customer service at this location yesterday 11/18/2021. She bought two drinks and received the two free... holiday cups. She tried to buy one more drink and asked if it also qualified for the holiday cup and the employee at theregister was very rude he told her yes but that she couldn?t get anymore because the limit was 2. My mom then told him he hadsold 4 drinks to the lady in front of her and she got 4 free holiday cups. He again was rude and told her that they didn?t haveenough cups and they would run out if he did that. My mom was not only upset but embarrassed to be treated that way. I don?tknow why, if he wanted to strictly follow the policy, he bent the rules for one customer but not my mom. I?m disgusted to hearshe was treated poorly when she was a PAYING customer. Read more
This Starbucks has the the rudest people working there. The gentleman that I believe is the manager there seriously lacks... customer service etiquette. I?m there often and it?s the same mannerism from him and the people that work along side lookterrified of him. I?ll shop at the Tom Thumb but I?ll skip the latte. Read more
Drinks are amazing. Just pricy. Would love to seem some specials. However, I'm living the option of coconut milk & almond milk.
Don't care for their coffee or the big name coffee business they've created. Small shops serve better coffee, usually offer... locally made food and keep small business owners going. Read more
Coffee over priced and not usually something I consider anymore. So many better options. Oh and here's a thought, stick to... making coffee and not political statements. Read more
This Starbucks stays clean all day, the staff is polite and the drinks expertly made. There's tons of seating outdoors and... indoors but the few comfortable chairs are short. Still, if you want a quiet spot to do your work or have an informal meeting,this is a very quiet spot to do it. Read more
I come to the Starbucks in this Tom Thumb often, everything is usually okay if you don?t get the guy who works there. He is... always in the WORST mood and simple things give him an attitude. His customer service is terrible and it?s not just like he?shaving a bad day, every single time I go here, he has an attitude. The girls are nice though, coffee is okay Read more