Reviews for BJ's Restaurant & Brewhouse in Folsom, CA
Shout out to waitress Amy!! We like BJs and go often but the last 6 months service and food quality have been going down. Amy... has been the best waitress we’ve had in a very long time! Excellent customer service. Attentive. Cared about how we likedour food. We made sure to let her manager know also that she deserves a raise! Seriously excellent service from her! Thankyou Amy!! Read more
I celebrated my friend's birthday. Good food and service. I enjoyed it a lot. We all had fun.
The food is simply amazing at this BJ location and one of the items I look forward to is the super delicious avocado rolls.... Experienced a great service again. Read more
Terribly disappointed. Ordered delivery. Purchased the family meal with chicken and tri-tip. I called the restaurant after... submitting the order online to request no croutons and tomatoes on the salad and the person over the phone assured me they wouldnot put croutons and tomatoes on the salad. Received the meal only to find it covered in croutons and tomatoes. I have a severeallergy and was unable to eat it. I'm also perplexed because the meal was for four people. It came with adequate mashedpotatoes, chicken and tri-tip but the green bean serving was very small only about 12 beans. Barely enough for one person. Dothey consider a serving of beans, three per person? The steak was cooked okay. The chicken was a little dry. The green beanstasted great. Just wish we had gotten the correct serving. Read more
Quick stop in just for appetizers and a cocktail before visiting my daughter. I had a tasty mojito sampler and the avocado... wraps. I can't remember what the boyfriend ordered. But my items were great choices. Nice tip- give your mojito a nice littlestir before sipping. Read more
Took my daughter to BJ's in Folsom Ca for her birthday horrible experience they stuck us in a booth ment for 4 people when we... had 7 people and yes we made a reservation. Missed up our orders then when we asked for it to be fixed waiter responded well itwill take to long because of the rush instead of saying sorry and fixing the mistake. My fries looked like they scraped thebottom of the fryer and collected every left over food. The Alfredo tasted like it was a tv dinner made in microwave. How canthey charge 20 dollars a plate for microwave food. Read more
So disappointed with my order! My family LOVES Bjs. This is the worst location I have ever been too. Unfortunately since I live... in Folsom this is the once we frequent. Every time we come here or get take out there is an issue. I’m not exaggerating. Idon’t like to complain but I always have to when I come here. We have beer club so we come often. I’ll be canceling my beerclub because it’s not worth it anymore. This is not the first time our pizza was missing toppings. There are parts of thepizza where there is no cheese, there was no bacon, garlic or artichoke hearts at all, 1/8 of the pizza had basil on it and Ithink 3 green onions. This boils down to management and training. Why aren’t managers checking food? Why aren’t cookedtrained to read tickets? It took 20 minutes later than the time it was ordered for and it’s still not correct. Is hitting fastticket times really worth things being consistently wrong? I was missing a drink I ordered (called the store and they alreadyrefunded that) Since I could tell they were extremely busy I didn’t want to add to the chaos and complain about my entireorder. Ice cream was melted. I live 15 minutes away and I’ve had pizzokies to go before and the ice cream away made it home.Pizzokie was burnt. Sucks because this the only chain restaurant we like. The Roseville location is awesome. Too bad it far andalways busy. Read more
Despite being short staffed the evening we dined in, our waiter Matt was super attentive and accommodating. I’m pregnant and... have been craving poke/sushi, I asked if it was possible to fully cook the tuna on their speciality salad. Seems like an easyrequest, but when short staffed a lot is going on. They were awesome about it and the entree turned out wonderfully! Thank youfor all that made a nice evening out! Read more