Reviews for Jack in the Box in Folsom, CA
My burgers, fries were cold at order. Pulled in at 1:32 AM 2 in waiting stalls and one vehicle behind me. Yet both my meals and... 2 tacos were served stale and cold. Read more
My husband and I were very disappointed tonight. The shakes appeared to have very little ice cream in them, tasted more like... some type of whipped topping. So sad Jack in the Box shakes used to be so good. Read more
My favo-favorite FAVORITE go-to, emotional eating, midnight munchie snack was removed from the menu!!! Bacon Cheddar Potato... Wedges! And sour cream too?! Who had an issue with these items? The replacement meal: cheesy over salty popcorn chicken fries isgross. Very disappointed. I went to another JNB and finaggled my way into getting cheese covered fries.. and a side of ranch. Nocomparison. They too didn't have sour cream. Only their weird buttermilk ranch sauce. This location had an extremely darkparking lot. It didn't feel safe at night. It also had garbage all over the ground of the drive thru dumpster area. Come onJack! Bring my wedges back!!! Read more
I just go for the French fries. Lately at most locations the curly fries are all tiny pieces. No curl. Maybe 2 actual "curly... fries" in the bunch. Give me curly fries like the photos advertised ???? Read more
Forgot an entire combo from my order. So I'm out 10 bucks because they also didn't give me a receipt. This was the last jack in... the box I would go to since all the others have become this kind of service. I'm just going to stop eating here. Burger kinghas a better track record and that should say all you need to know. Read more
Whoever worked tonight.... All i know it was a Latino crew (who took my order & who put the food together) They did 115% in my... book. Fresh as can be from the tacos to the ultimate bacon cheese burger to the Curly fries. EVERYTHING WAS HOT & FRESH???? Keep that team together because it's very rare to get every item fresh as can be, especially fast as well! 1st time eatingfast food in 3 months and I'm glad when I did it was absolutely amazing! You know it good when you have to right a positivereview! Read more
Had the same experience as Tim Murray had below. His post was just a week ago, so it appears the "owner" has done nothing to... rectify the situation. Pulled into this "24 hours" drive thru at 5:20 a.m. Saturday morning. Lights fully on. No staff at all tohelp at window or to take my order. Read more
Not surprised I got poor service or sub-par food. Just letting everyone else know what to expect at this location. I went thru... the drive thru cuz the inside was closed down... I don't think the inside is open for dining currently. It was only 7pm when Ivisited. Seems early to close the dining area for DT only. Read more