Reviews for Papa Johns Pizza in Forest Park, GA
Horrible customer service from The employee named DION(DEON) I placed an order online /received the text that it was ready .once... I arrived I still had to pull up and wait 20 more mins -once I went inside to ask how much longer There was a male employeebehind the ovens with a baseball cap on NO hair net with long dreads thinking it was funny I had to come in. The female nameDeon was being very smart mouthed when I ASKED how much longer and why did the app notify Me that my order was ready -Shestarted telling me the app sends out misinformation when tracking your order (Never happened before but ok) and I need tocontact corporate. I told her I understood and she didn?t have to keep trying to explain and I just wanted my order- but yetshe continued to keep being sarcastic and taking AT ME I reconfirmed I understood it was ok and I just wanted my order She thenstated I don?t have to get smart(The audacity and she was the one being rude and smart mouthed) I tried to over look it but Atthis point I asked for a refund and corporate number -she refused to give me corporate number, she told me I had to goggle it. So as she was voiding my order in the system for a refund she felt the need to think it was something to smile about.(Glad shethinks it funny by helping her company LOSE MONEY) My company does business with this particular location a lot but after therudeness and unprofessional behavior I wont be returning as long as that crew is on duty. Read more
Great service and great food. Just what I wanted and oh was it good! The guy who took my order was so helpful and patient with... me while I decided on what to order. Thank you! Read more
I ordered delivery Door Dash delivered Pizza and everything I ordered was really good and was there at the appointment that they... had listed,so as far as take out food goes I like Papa John's Read more
Ordered 2 pizza bowls, was told 20 minutes. Went to get it after 20 minutes, waited another 15 only then to be told they ran out... of chicken. Changed to beef, waited 30 more minutes so basically over an hour and Not a single apology. NOT coming back! Done Read more
What a horrible place now. Ordered at 3 pM for food delivery at 5:30. At 6... Still no food. After a long hold (over 20... minutes) they say door dash already delivered according to them. After they said they'd redo order and hang up .. door dashcomes in the driveway. Called to let them know and the lady that answered couldn't have been more rude. Got the cheese steakpapadia and there was so little meat on it that it should be illegal... Probably is. This Papa John's isn't even worth the 3stars showing and that's bad enough. They're worse. Never again. Read more
This place is terrible! It?s disgusting they gave me a nasty looking pizza that was also wrong! I called to have to order... corrected and no one ever picked up the phone after holding for 30 minutes so I decided to just keep the wrong pizza only tofind HAIR melted into the cheese smh. Read more
This tiny place is great, every time order pizza it's fresh and the employees are friendly and very professionals. *EDIT* It is... such a disappointment to see a great store just being in such poor sanitary conditions, for me this store used to be a greatplace to get fresh veggie pizzas but lately it's always dirty, food all over the floor, clerks stepping all over wings, justkicking them to the side and just disgusting. I won't be going there anymore. Read more
I want to start off saying this establishment needs some real training when it comes to customer service. If I could give this... location a negative rating I would. I ordered online and the doordash driver placed my food at the end of my driveway, in mud(requested no contact delivered to my DOOR). I called the location and a young man answered. Explained my problem and he saidthat he cannot help me and that he was sorry. I told him not to worry I?ll come up to the location to speak to a manager. Hereis what happened once I arrived. Your manager at the forest park location, Dion Waller has the worst customer service I?ve everexperienced. When the issue was brought to her attention she immediately tried to dismiss me and my fiancé. She started yellingtelling us to go outside. I told Ms. Waller that I am not moving due to terrible service on their behalf and I was missing $20worth of wings. All I asked for was a refund. She started yelling and unfortunately, she does not know how to control her anger.She kept arguing instead of assisting me. The entire staff stated that they have been super busy, which is not the problem, butdismissing my concern after waiting over an hour, is completely absurd. Ms. Waller then throws ALL of the cooked food onto theground as she went towards the back. The police was called and they came (that?s how much yelling back and forth was involved).Your employee Michael was the ONLY person with some sense here. After 20 mins of arguing with your incompetent manager Dion, Mr.Michael processed me a refund. But that was ONLY after police presence. He deserves a raise and doesn?t deserve to have a TEAMmember with that type of unstable mentality. Ms. Waller stated multiple threats which caused my fiancé to get in defense mode.All of this simply could have been avoided if she knew how to properly play her role as manager and fulfill the customers need.I?ve ordered from this location MULTIPLE times but I will NEVER bring my business or any Read more