Reviews for Buffalo Wild Wings in Forsyth, IL
Apparently today October 16, 2022 is Bring Your Child to Work Day for Buffalo Wild Wings! After walking in the door around... 1245PM I stood at the door waiting to be seated for 10 mins with no other people waiting. After being seated I waited foranother 10 mins and still not see a server in sight! Although I did witness the manager talking to the server about her dramashe had the night before and witness the manager also take care of her young child while she was working(if ya wanna call itwork). After deciding to leave I stopped and asked for the manager in charge. I confronted the manager on her wrong doing andasked for her district managers number and the corporate number. She proceed to ask me to wait while she “retrieved” it.After waiting for another 5 mins and her lack of return I left. This location has gradually started going down hill. Read more
My wife ordered the All American burger, which is supposed to be 2 patties. It only had 1 patty. She asked for everything on it.... It came with 4 pickles. And for this, she waited an hour because they had trouble thawing out the burger. I ordered the BuffaloChicken Wrap, and it was pretty good. It’s the only reason they get 2 stars. Normally, the food is very good. They weredefinitely having a bad night tonight!!! Read more
All I can say about their manager is WOW!!! She was the best and definitely took her job to the next level. I will be back and... order from here more often just because she is amazing. The boneless wings were a little tough but the onion rings, a burger andfries were delicious. Read more
Some of the staff here are great, like the wait staff and entry hosts. Some of the staff ruin the whole visit almost everytime.... They are rude to each other and rude to customers. I don't know names but you can not be trash talking each other out on thefloor and you cannot get rude with a customer when they are frustrated about their experiences. No one was rude directly to me,but I watched a staff member argue with a customer while he was upset SHE made a mistake with the order. If you're not able towear a customer service mask 100% of the time, service work probably ain't for you. Read more
The signature meal in Buffalo Wild Wings is their buffalo wings. Why would you put only 2 drops of buffalo sauce on an entire 10... pc wing meal. I understand the price of everything is up cause of inflation, but the prices are adjusted based on inflation. Whyshort the customer buffalo sauce. If I wanted to eat fried wings without any seasoning I would just fry some wings at home.Completely disappointed. Read more
We were seated a long with three other groups around the same time. We ordered after about ten minutes of waiting. An hour goes... by and the other groups have already eaten, paid, and left. We had to flag down our waitress. She then proceeded to tell us thatshe lost her ticket and that we'd have to tell her our order again. ( I wonder how long we would have waited if we wouldn't havesaid anything in the first place ) When the food came out finally it was the wrong kind. Our appetizers came out at the sametime as our meal. And not only that, the appetizers were wrong. The waiter apologized and said that she'd give us 50% off forthe trouble. And when everything was corrected. She charged us for double drinks and only gave us 25% off. I asked if she couldcorrect the ticket so that I'm not charged twice and asked if I could get the 50 % off like she said. And she said no I can onlydo 25% off. But I thought you said you could do 50%? She said no sorry that's all I can do. This has been the worst experienceI have ever had at this location. We always used to go here but it's really gone downhill. Read more
Long wait. Cold food. Improperly prepared. Anything fried that was not wings looked and tasted as if it was cooked hours ago.... Wings were room temperature so not terrible. Forgotten items or only half of what we ordered. Literally EVERYTHING was messed upin some way. It's sad because I edited my review. Used to be a 4/5 and was a solid place to eat ESPECIALLY in person. There wasno way to report any problems either whether it was from BDubs or DoorDash, as I said both had problems. Hopefully the trend ofissues, in store and delivered, is temporary but I can't recommend them until further notice Read more
This is the 5th time this location had been ridiculously messed up and our last time giving them the benefit of the doubt. It's... honestly one thing to get an order wring and fix it it's another yo give your food to someone else and make you wait another30 min for food while you have kids in the car they also refused to just give us our money back. It's pur last time doing thisI'm so over it which is sad because it used to have the best wings in town Read more