Reviews for Panda Express in Forsyth, IL
I have never left a review on something ever, but the experience I had was ridiculous. I placed an order that I was going to... pick up within an hour, only to arrive to find out that they ran out of what I ordered, when I asked if I could cancel theorder, they told me that I couldn?t because the order already went through. When asking for a refund, I was specifically told?we don?t do refunds?, so I pretty much lost that money because nobody informed me that they were out of what I ordered. I havenever had a poor experience at any other Panda Express, however, I will never go to this location again. Hopefully the new oneis better. Read more
Good food. They were out of a lot of items though.
The cashier Ariel is very rude and loud! Ghetto to be more accurate! They don't give u any sauces and when u ask they raise... their voice and are rude! Usually an okay experience but last few times have been terrible! Read more
Not real happy about the wait time before my order was taken. I realize it is lunchtime but they should have one person... designated to counter and someone else filling online orders. Food was great as always. Hot and fresh! Read more
The food here is delicious, so I always have the urge to come back. Sometimes the high is not worth the pain. That?s usually the... case here. On two occasions I have placed online orders that were delivered 45+ minutes after the designated pickup time. Onboth of those two occasions, I watched the entire store come and go while I waited and politely checked in with the staff. I didnot receive a discount or free meal on either occasion. Unfortunately, in person ordering still has its caveats. Orders thatare ready are not effectively communicated, so people stand around and wait while their food gets cold on the counter, becausestaff don?t use a microphone and don?t call out the orders vocally enough to be heard through their masks. Again, the food isgreat. But don?t bother unless you aren?t very hungry and have time to spare, do not intend to order online, and are willing tojockey for position and hover to claim your order when it?s ready. Read more
When I arrived at Panda, the line was SO long and NOT moving. I had about 9 people in front of me. They wasn't even worried... about taking any orders from people IN the store. All they was worried about is online and delivery orders. After standing inline I'd say, 25-30 mins.. I get towards the counter w one lady in front of me.. He then says, "5 more minutes!" I replied, "No,we been here 30 already!" He filled the lady before me, mine, and another couples. The food appeared fresh. Chow main was FULLof celery, nothing else. No sauce or taste to the noodles, just celery!! While I do understand w covid, places are shortstaffed.. But there was absolutely NO excuse for as long as we waited in line. Def will not be back. All that celery in ONEbowl!! Read more
The line to order food was at least 10 people deep. I was actually eating lunch at the Burrito spot across the way. I couldn't... help but to notice the line at Panda Express. After eating my burrito, I got in line to try some Panda Express. OMG!!! It wastotally worth the wait. The customer service wasn't as great as the Food, but the visit was totally worth it. I will definitelybe going back to Panda Express... Read more
The last visit wasn't so great. The prepackaged food???? is always good. However this location was extremely understaffed. Which... in turn caused the ladies working to be extremely short tempered. Read more