Reviews for Baskin-Robbins in Fort Carson, CO
All they are missing is world class chocolate ice cream.
Music blasting on bluetooth speaker. Baskin Robbins delivery orders cannot be forfilled in a timely manner. Items are always... out. Staff in there seems angry. They have been setup for failure. The issues from previous post are still going on. Read themand see for yourself. The hours posted and being distributed are not accurate adding to the chaos. Delivery Driver are not theenemy. Educate staff about the cooperation need. Read more
All four flavors we got were freezer burnt and inedible.
Works BR in town.. they rarely have more than all of 6 flavors.. the employees are rude and dismissive.. and they close way... before they advertise as closing time. Ridiculous that even tho I live close- within walking distance my family and I travel offpost to a different location for baskin. Read more
Went to get ice cream with the kids because it was hot out, the store was empty and the employees were just sitting around on... their phones. We walked in and as we approached the counter they said that the Baskin Robin's part of the store was closed. Itwas noon, we drove back to the house and my wife decided to call and ask for the hours and the lady on the phone said they whereopen till 5pm. Other reviews that I read or hear about at this particular location are mostly complaints about the employeespicking and choosing when they are open. I hope some sort of management or higher level person reads this and makes a change tothis unprofessional and Embarrassing behavior. Read more
This is the worst ice cream place we have ever been to. They were out of almost everything, they made all 4 of our items... incorrectly and tried to hand them to us anyway. On top of all of that they tried to charge me $5.99 for a single scoop of icecream. The people that worked there seemed nice, but have received zero training. Read more
Uhh...So the ice cream is hands-down wonderful! I thoroughly enjoy the (limited) flavors they have there, and that necessarily... is not the problem. The core problem I have is every time I go there, it seems as if the employees have no idea what is goingon. It takes forever for lines to go down, and simple requests such as "do you have banana" or "can you put chocolate on thebottom" urges them to stare upward for a prolonged amount of time as if they have to "process the request" lol. They are nicepeople, but I would not trust them for complex requests. The ice cream is great though! Read more
The short lady that served me is stingy with the ice cream. I got an ice cream scoop size of a golf ball. Come on you gotta... make worth what the customer pay for. I got mint ice cream and a Jamoca flavour and I?m being honest it was freezer burnt. Notfriendly and has No customer service skill. My First and last visit . Read more