Reviews for Church's Texas Chicken in Fort Lauderdale, FL
After waiting nearly 15 minutes in the slowest drive thru in south Florida (others drove off after ordering because it was so... long), we get to the window where they said they didn't even take our order down, and they are out of tenders and the side wewanted. Basically out of the whole meal. I had a meeting to get to and needed something quick. Thanks for wasting my time, Iwill never be back. Also it's gross to allow your drive thru employee to open mouth chew gum over all the condiments and drinks.disgusting. This place desperately needs new management. Read more
On November 6, 2022 about 3:40pm I went through the drive thru and was immediately met by an angry voice over the intercom. I... said what I wanted ( tenders combo) she said ok then I hear 2 voices saying something over the intercom but nothing clear, Iorder again and (Andrea) says I told u we don't have tenders, I said ok give me a 3 PC combo she says the total and says pullforward, I say I'm not done I want sides and asks if the combo comes with sides, she responds in the rudest manner and refusedto answer any inquiries about the menu, I say thank u and pull out the drive thru park and go to the door to aquire her name andstore location number they refuse to give me the information I asked for but a employee that was sitting in a car in the parkinglot gave me her name (Andrea) not sure if it's her real name, but the point is, the customer service is beyond rude and ignorantand I can't say it was all but the tall light skinned female whom names is Andrea is the poorest example of leadership,representation, customer service I have ever seen in a business that should be keen on customer service. I can only imagine howshe handle the care of the food people have to consume ... Read more
Dont put that you open at 10am when it?s 10:30am and there?s no one assisting the customers in the drive thru!! Wasting peoples... time, pathetic. & i saw someone inside as i pulled up and they went to hide in the back.. dont work there if you dont want toactually work. Read more
Doors locked at 7:40pm associate laughed pointed to drive thru! Don't spend money here!!!!!!!
Very first time here and this location is horribly understaffed so the wait was looong. The staff for the drive-thru let the... customers know they were out of biscuits but in my 30 minute wait to order inside, I witnessed 4 people come in and throw suchchildish fits for these biscuits that come with their meals, mind you, that they wanted their money back for a free biscuit thatthey were informed in the very beginning that the restaurant was out. I unfortunately didn't get a biscuit so they must be godlywith the way these people wanted them. So if you want drama and good food come on down cuz this place has got both. Read more
No! no! no! That's all I ever hear. "We got no chicken you gotta wait 14 minutes, we got no butter, we got no black pepper, we... got no Mac and cheese, We got no Dr Pepper" Long waits, broken drive thru speakers, unusable bathrooms "we lost the men's roomkey, use the woman's room" In over a decade of coming here, (cause they the only Church's in the area) it's ALWAYS been longwait times and missing items. But I will say this, once I do get the food that it was available, and wait the excessive time ittakes to get my order, it's typically good. Today's order was hot, juicy and tasty! The EXPERIENCE is what makes me come lessoften. I have to be in the mood to wait long, and be flexible w my order, or willing to leave if they don't have what I want orhave a long wait for cooking the chicken. TODAY, although there was NO butter for the corn, NO black pepper, NO Mac and cheese,NO ranch dressing and I waited over 5 min for the agent to refill my drink (because of the covid the drinks are behind thecounter now) NO men's bathroom key, I had a tasty meal and I was entertained by watching all the other dine in and take outcustomers have to adjust they orders due to missing items. ???? ???? This place has so much potential and even before the virusand the fact that they're under staff there was always habitual problems. A new owner or manager Could make this place possiblytop notch Read more
I don't don't normally eat cole slaw but I had a taste for it and this is what I get. And staff had was not so greet for that... matter. And my food was old looking and tasting. Read more
Horrible service the didn't know what she was doing at the window .we asked her what is the price of just tenders she stated she... doesn't know , she don'have the menu in front of her WHAT ? Then she tells us pull up the window just to tell ur whole order wasdeleted and she has to talk out order again . Quick to take the for mpayment then hand us our food that was missing items smh westill had to wait out front I just walked in and got my food and the still didn't give my pregnant daughter her drink horribleservice NEVER AGAIN DONT WASTE YOUR TIME OR MONEY. Read more