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Reviews for Dunkin' in Fort Smith, AK

Debra Laughlin-Mathews 1 year ago
1

This is the second time that we?ve gone through the drive-thru, paid for more expensive donuts and gotten home to find basic... glazed donuts in the box, and not even the correct ones. The first time I went back, and was treated like I wasn?t being honest.Today I didn?t have time to go back. The order we received was a joke. All but two of the 6 donuts were the right ones. Thiswill be the last time I patronize this store. Read more

Thao Dang 1 year ago
5

I love getting my frozen coffee from here. They are always so nice and positive. It's like getting a jump start on my day before... even taking a sip. Read more

Amber 1 year ago
3

For the prices I feel that the coffee should be a little better, and the donuts should be made more frequently if they stay open... all day. The employees were nice. I did not go inside, but the area I could see though the window looked clean. I tried thelatest pumpkin creation and to me it tasted like chemicals. There was no wait in line and you have to ask for straws. Read more

Roberta Widener (Birdy) 1 year ago
3

Donuts were not bad. But it is kinda hard to find. I had to drive around back streets to find it. The store is either inside or... attached to the back half of a gas station. There are no signs except for at the back of the building & I couldn't see it fromthe street. Other gas station combos have signs visible from the street!!!!! To me its not worth the headache to go back. Read more

G A B B Y 1 year ago
1

Made a quick stop while staying at the Homewood Suites across the street. It was dead but still they took over 15 mins plus... didn't say my name when ordered was ready. Drink was way too sweet plus they seemed rude and definitely worst customer serviceI've experienced in a long time. Plus I heard them complaining about customers who set inside. That's insane. So just felt theydeserved this review. Not a good experience. Read more

Katlyn Good 1 year ago
1

Updating: 1 star. The bagel mini i bit into tasted sour ???? Giving 2 stars only bc they got my coffee right. I don't mind... waiting but after waiting for my mobile order I got the wrong thing. I ordered the plain mini stuffed bagels and got theeverything. Not too big of a deal bc I like them as well, but when I bit into them they were cold. I'd rather wait and haveproperly heated food then something cold when I'm expecting something warm. Read more

AP 1 year ago
1

Dunkin?s products themselves are great when made as ordered, but you?ll have to deal with this often unfriendly staff first. The... workers here are rude and act put-out when they forget your order items and are called out about it. We have experienced this onthree separate occasions. Wish there was another location in town so I could avoid this one. Read more

Donna W. 1 year ago
4

Stopped in for drinks. The lady working the register was super busy between the counter and the drive-thru. She was friendly and... helpful to my indecisive teenager and helped her choose a drink. There were only 2 employees so they were definitely rushingaround. Cleanliness wasn?t 100% (table needed cleaning and a thorough sweep was needed) but these two ladies had been busy &multiple cars kept rolling into the drive-thru. Read more