Reviews for Snappy Tomato Pizza in Fort Thomas, KY
Food is good and I order but after a 2+ hour wait, after the 2nd call (the first call was after an hour) I was told my food was... delivered and I didn't answer my phone or the door. This is just untrue. I was 4 feet from my door the entire time, watching mycamera regularly. The owner wouldn't refund my money. Said the driver has been there 15 years. Well, someone either messedsomething up or is lying. Supposed to be replacing the order, at this rate around 3 hours after I placed it. I get it's thefirst night of college football, and I get it's raining and delays happen. I wouldn't be mad if I was actually communicated to,but i was dismissed. I offered to share my call log, which shows all of my outgoing calls and no incoming calls during the timeframe, but the owner wasn't interested. I'm no kook, and I very rarely complain. Check my other reviews. I seriously givebusinesses, especially local ones that I frequently patronize the benefit of the doubt with all the challenges we all facetoday. It's very frustrating to not be heard and a shame I won't be as regular of a patron. I'm sure that's little impact to theowner. But I'm telling you, no one came to my house. Your driver was mistaken. I'm sure low lives try to scam small businessesfor free stuff all the time, but I'm not playing some long game for a 14 dollar order. I just wanted my money back. Read more
It was my first time ever eating from here. The prices are pretty reasonable. You get a fair amount for the price. I liked what... I got and would order from there again. However I don't think the food is outstanding or that the taste and quality iscomparable to the bigger pizza chains. Read more
The app is very easy to use, orders are accurate and done on time. My family goes to this location about once a week. It's... great! Read more
I used to love snappy tomato pizza, I remember growing up in greater Cincinnati area and getting their pizza every year for my... birthday, when I went off to college I attended a university that didn't have any snappy tomato in the area, I recently finishedcollege and moved back to ft Thomas and thought to have their pizza one more time for nostalgia purposes, when I called intothis store i was greeted by a manager who didnt know what they were doing and it was a struggle over the phone trying to getthem to understand what i wanted, after that was over the experience became surprisingly amazing, my driver bobby was thehighlight of my snappy experience Read more
This is my second time ordering from this particular restaurant . The first time was pickup. The girl at the desk literally... answered 7 calls before she got with me about my pickup order. That is extremely rude. 1 or 2. Ok. Or answer and ask to hold asecond and at least see what I needed. Just to see if I was a simple pickup or if I needed to order. Anyways. My secondexperience wasn?t any better. I decided to order delivery this time so that I didn?t have to deal with that again. Well it waslate but that is cool to me. Wasn?t terrible. But I paid extra for extra cheese and it was practically bare! I wouldn?t haveeven mentioned it but I mean really it was noticeable. If I?m able to post a photo I will. I called to basically make sure Iordered correctly and I did. And the girl was so rude. This place just needs new management apparently. Wouldn?t recommend thisplace. Read more
Look online for best deals ended up buying a medium cheese pizza for $10 bucks online for carryout; got to the store and see... this sign that clearly states $5.99 for large cheese pizza. I go in and ask and they say that the sign is for "Walk In". Doyou see anything on the sign about walk in? Neither do I. I do see where it says you can order this special online but itisn't there either. This is a true definition of "FAKE" advertising. Spent $10 bucks for medium while the sign states Icould have received a large for about half that price. Read more
Always fresh, delicious food both carry out and delivery! 100% accuracy with my many orders! The staff is always friendly and... establishment is clean. Read more
Nice carryout experience, products were as they should be!