Reviews for KFC in Fort Wayne, IN
Was about 5:30-6pm. Drove up to place order. Said "3 piece meal & would like 1 of the pieces to b the breast please." he... answered ok. Drove around to pay & pickup. Noticed a note taped to the pickup window stating - We are good at getting orderscorrect so don't come back with yr order. I did not quote this because I might not have the exact words but they are reallyclose. As I was waiting for my order I was thinking "Well ok! U better be right" as I chuckled to myself. Then thinking, "Ican't believe they had the nerve to post that as it's pretty tacky!" The girl at the window was very very nice as she & I talkeda few minutes & we laughed about something I was inquiring about. No buffet any longer. I noticed the whole dining room waspitch black like maybe the people can't dine in anymore. This surprised me. She handed me my order & I drove home. Sat down toeat & just shook my head. There was a leg & 2 thighs! No white meat breast!!! I told my husband about that note then what I got.We both laughed & just couldn't believe it! I told him I should take it back but was afraid I might cause the manager to have afit!! Come on Manager!!! If u got the nerve to post that u never make mistakes, then DON'T MAKE MISTAKES!! Today I've beentelling myself "you should have taken it back as cocky as that note was!!" So...DON'T leave the place without checking your mealout!! They do make mistakes!!! PS. They food was ok but the biscuit was as hard as a rock! I showed my husband how hard it wasby hitting it on the table!! Again, we just laughed because of the note on their window. Read more
Long list of disappointment, is there a zero or negativeratingi can leave??? .dupont road... I am sooooooo done with KFC...... spent $35 for chicken meal, and the chicken was overcooked, dry, cold, breading tasted like fish on the very few pieces thatlooked like possibly they might be decent. Gravy was extremely watery, and had chunks in bottoms of the containers as if itwasn't stirred. Biscuits were cold and had a funny taste. Mac n cheese was crusted over.... sign says no refunds, they will fixyour order but last time I gave them a chance it was not fixed. Read more
We ordered food online were able to place the order and as we went to pick up the food the person working said they were out of... chicken and everything we ordered. Come to find out the workers shut down early and didn?t want to make any food when they stillhad an hour left to be open. Workers very rude. I hope upper management or the owner see this. Read more
Honestly not the best the last time we ordered. We got a family combo. The fries were pretty cold, stips were small, biscuits... were hard. I remember them being better at one time but seems a year or so after COVID, they have went down in quality a bit. Read more
Sunday evening, full staffed so they can?t use that and Covid as an excuse. Raw doughy biscuits, no sauce on my sons Nashville... chicken, my bowl had literally 4 crumb size pieces of chicken in it. Our 3 piece meal chicken was not fully cooked (and sogreasy and breading falling off) it saturated the box and fell on the floor leaving us with one person not fed. Called tonotify them and was met with hostility and a very poor attitude from young male who claimed he is the manager and had been there?cooking all day?...then was put on hold mid sentence and no one came back on the phone. 5:30 pm Sunday evening drive though onDupont Road. I don?t even want my money back but we will never go back. This place needs shut down. Read more
I ordered the famous bowl meal. I got the meal. Opened up the bowl and the bowl was at least 40% gravy. Had no cheese and barely... any chicken or corn. I couldn't even eat the mashed potatoes because there was hardly any of that and whatever potatoes therewas, dripped right through the fork due to them being absolutely drenched in gravy. Gravy is not a substitute to lack of otheringredients. Quality control was done with absolutely no respect to the customer. I have had no issues with this location priorto today but that is sheer laziness to cheat the customer out of product and money because they don't want to work to make theother items. Absolutely disappointed. Read more
It had been a while since eating at KFC and thought I'd check it out. Apparently, they changed their extra crispy recipe... somewhere along the line. It reminded me of Walmart or Kroger deli fried chicken. Pretty disappointed. The tables and boothswere sticky and tacky and it felt like a dirty place. Really unfortunate. Read more
Ordered two spicy chicken sandwiches and two fries and was charged almost $21.00 pulled up to window to pay and told them that... is to much and would not budge,I should have looked at the receipt it showed I was charged for two Mac n cheese not fries ,never leave with out checking the receipt and contents ever no star's if I could Read more