Menu for Sweet Monster Ice Cream in Fort Wayne, IN
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Closed:1:00 PM - 9:30 PM
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery
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Known for:
Great dessert, Staff required to disinfect surfaces between visits, Mask required, Staff wear masks, Wheelchair accessible entrance, Wheelchair accessible parking lot, Dine-in,Read more
Sweet Monster Ice Cream in Fort Wayne, IN, is a American restaurant with average rating of 4.4 stars. Curious? Here’s what other visitors have to say about Sweet Monster Ice Cream. Make sure to visit Sweet Monster Ice Cream, where they will be open from 1:00 PM to 9:30 PM. Other attributes include: great dessert.
Love the menu, but want to try somewhere new? Try Nothing Bundt Cakes and Starbucks.
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This was my daughter and I's first visit here. I was definitely not impressed. The only reason I'm even rating it 2 stars is... because my daughter said that her ice cream was very good. However, the staff were probably the most inattentive and unfriendlypeople I've ever seen. We stepped up to the counter to ask about some of the menu items, and the gentleman pointed at the boardand told us "it's pretty self explanatory" and barely spoke up enough for us to hear him. We stood at the counter for severalminutes before anyone even took our order. There was no "sorry for the wait" or "we'll be with you in a moment". They justignored everyone coming into the store while they did their thing. Not a very welcoming environment at all. I just wanted to getthe ice cream that I paid for and get out of there. Most likely will not return. Read more
Ice cream was great. Employees were ok. The flow of this place horrible! People come in to order have to squeeze by people that... are seated. The music was so loud the employees can't hear well. There was an employee adding stuff to people's drinks afterthey drank from them and handed them back. Seems unorganized with how the flow goes in there. Read more
There were four kids and three adults getting ice cream. Two staff members were there and one seemed to be taking his sweet time... so that his coworker had to make more of the orders. Only one person was waiting while my wife and I stood ignored at theregister. We spent a good fifteen to twenty minutes waiting at the register. They gave the mom of the group her ice cream and,reasonably, she POLITELY asked for a spoon. The blonde woman working today said, "I'll see what I can do," and walked away tothe back. Who does that? Absolute terrible behavior from the staff today. What happened to this place? I guess asking for aspoon in an ice cream shop is too much to ask for. And again, the family were being polite. The kids were even well behaved. Mywife and I walked out. Read more
literally terrible experience. i went approximately 20 minutes after open and they weren?t busy, me getting a single tea and 2... people in front of me. well. i tried to order, they didn?t have pineapple syrup or honey boba so i tried to get something elsebut it seemed they were out of everything. the person i was with got a drink, which we waited over 30 minutes for them to put apump of syrup and tea into a cup. and it was eight dollars! there was also no ice on a 90 degree day. the lid wasn?t place rightand it spilled and they didn?t offer to put the lid on another way, just said sorry and gave us this full cup of tea. justwasn?t great. seemed understaffed too, two employees simply can?t run a high volume store. Read more
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FAQs
When is Sweet Monster Ice Cream open?
Sweet Monster Ice Cream is open on the following days:
Monday: 01:00 PM - 09:30 PM
Tuesday: 01:00 PM - 09:30 PM
Wednesday: 01:00 PM - 09:30 PM
Thursday: 01:00 PM - 09:30 PM
Friday: 01:00 PM - 10:30 PM
Saturday: 12:00 PM - 10:30 PM
Sunday: 12:00 PM - 09:30 PM
Does Sweet Monster Ice Cream offer delivery?
Yes, Sweet Monster Ice Cream offers delivery.
This is a fun place to visit. The way they make your ice cream treat is fascinating. They put the liquid mix on a very cold... stone and it freezes into ice cream before your eyes. They then take a scraper and make small "rolls" of ice cream and put itinto a cup. They have some delicious "mix-in" combinations. Read more