Reviews for Cicis Pizza in Fort Worth, TX

Absolutely the worst. No pizzas or desserts. My husband ask for small pepperoni, never got. I took pictures of empty service... area and manager and several employees kept laughing and pointing to our table. The manager laughed at us and pointed at us.We?re 76 and 80 and have never saw such disrespect that these kids showed not just us but the other patrons. Then I read thereviews and see this happens quite often and the complaints keep coming in and nothing changes so obviously your ratings arevery entertaining for the employees and owner. Never going back. Read more

This is the NASTIEST cicis I?ve ever been to in my entire life. The dough was RAW they remade it twice and we just left without... eating because we were tired of sitting there staring at greasy walls. When i brought it up multiple times to the 2 kids upfront they were too busy flirting and hugging up front giving me a blank stare saying okay we will make it again just for it tobe even more doughy. Read more

I had a great buffet! Even though the ice machine was not functioning properly but thank God for the next door neighbor (Jimmy... John's) and with the short staff I was surprised to see how fast they brought out the pizza's. Thank you Mason for yourdedication and the other guys with you. I'm grateful for hard workers like you...we ate pizza. Stay blessed!???????????????? Read more

Our daughter wanted Cicis for her birthday. We paid for 4 at the buffet. We arrived before 6pm on Friday. No pizza on the... buffet. They said they were not taking any requests for buffet pizzas because they have too many Togo orders. I asked if weneeded to come back later? We went back and ordered two pizzas and wings Togo. The sign in the photo says, "don't see yourfavorite, just ask, we will make it." But we didnt see any pizzas, they were not even making regular pizzas to put on thebuffet. Our Togo pizzas were good, buffalo wings had no sauce, we requested Buffalo sauce on our Buffalo wings. We requested arefund for the buffet and received it. Before 7pm the Togo pizza orders subsided, the pizza buffet was filled, staff was atease. *Togo orders seem to be prioritized over in-house diners. Might work better to build stock at the buffet before the 5-7 pmTogo rush comes. Then work in a fresh pizza at least every 12 minutes when busy. Pizzas we received were good and worth thevisit. Read more

Same problem as others stating. Pizza is empty most of the time. Wouldn't make a sausage because they had a big order. I... understand being busy but it's kind of the point if the place. Hand to ask for silverware refills, BUT picking up of dishes fromtrash area was speedy. Almost no games worked, most without warnings. Was disappointing for our kids first trip in. Read more

Walked in at 540 on Saturday with 2 smiling young ladies.they made us feel welcomed. It was my granddaughters b day and she... chose this place. Food was delicious. Employees were great. They made sure the buffet was always full. I will definitely comeback. Thank you cicis for a great b-day dinner for my g-daughter. Read more

This place is a joke. I go in to pick up an order, and the girl behind the counter is on her phone. I ordered two giant... pizzas and cinnamon rolls but she only brings out one pizza and the cinnamon rolls so I asked where the other one was and shesaid I needed to talk to the manager and he's too busy playing on his cell phone. He finally gets off his phone and gives meattitude. He asked what the problem is. I asked where the other pizza was and he tells me the employees don't know how to readthe tickets if you can't read then you shouldn't be working. All the boys have headphones on or AirPods in both ears and notpaying attention to anything around them. None of the cup Pepperoni's were cupped. The pizza is nothing special. Read more

Absolute worst Cicis I've ever been to. The worker was on his phone the entire time. Made a salad, asked for French as listed... and without even looking away from his phone he said "what you see is what we have". I'm pregnant and have been craving saladsquite often, and the kids wanted pizza so it was the perfect plan! Until I had to drive to Aldis to buy French dressing for mysalad. When I got back he was STILL on his phone. Another couple had walked in and the other worker was trying to get hisattention. She eventually had to come tap him to let him know someone was waiting at the front. The salad was SUCH adisappointment. Room temp lettuce, frozen cucumbers, stale croutons (yes, I know they're stale bread. Leave croutons out of asealed bag all day and taste one). Everything else tasted old as well, and there were 3 pizza options. I asked for a pepperoni &sausage as we can in Ohio, and they'll bring you a little one to your table. Here, they never brought it or let me know it wasmade. 15 minutes later I went to check and it was just sitting in the serving area. Like thank you I guess, but different.Decide I'm just not going to eat, the girls wanted to play games... out of the 3 games they have, 1 is broken and there's a biggumball machines tower and about 1/4 of work, but all will take the money ???? Never again that's for sure, and such a waste ifmoney since I still need to go eat ???? Read more