Reviews for Domino's Pizza in Fort Worth, TX
I ordered 2 medium pizzas here with 4 toppings. Last time I ordered was in Mansfield and the manager was awful to me and didn't... care that there was a receipt stuck to our pizza so we couldn't eat half of it. Then within 2 hours I was vomiting and I calledthe next day telling about it. Again he didn't seem to be bothered. Not even an apology. He sounded young. So this time weordered from Rendon. I ordered the hand tossed because I like how fluffy the crust is. Well when we got it, it was thin, toughand hard. This whole pizza was way overcooked. It wasn't burned but it was cooked so long that every topping was as tough andhard as the crust. I spat out the toppings because I got so tired of chewing. All except the pineapple. The ham, bacon andonion was just unedible. You couldn't get it chewed up. The bbq sauce must have been dried up because it had hardly no tastelike it usually does. So $25.00 on 2 pizzas that we couldn't eat. WHATS HAPPENED TO DOMINOES? THEY DONT EVEN RESPOND TO THESEREVIEWS EXCEPT TO SAY EMAIL US SO WE CAN SOLVE THIS AND THEN WE NEVER HEAR FROM THEM. Seems like they just care about gettingthe buck in and the phooey on the customer Read more
Hey I've definitely had much better service before but the pizzas I ordered were cooked properly and tasted great. Took awhile... for the late crew to come to the drive up window and give us the order that was clearly sitting on the heat rack but theemployees were friendly so I didn't really care. Never had any issues with the food provided here so far but we are also outsideof their tiny delivery zone so I can't say anything about the quality of their delivery drivers. For a chain pizza restaurant itdoes the job. You know what you're getting ordering from these places. Read more
Ordered pizza at 7:45pm with an estimated 35-45 minute delivery time. The tracker said our pizza was out of the oven being... "quality tested" at 8:12pm. I called the store at 8:45pm and the phone was answered, "Thank you for calling Dominos, if yourorder is screwed up blame Ben or Jim", or something similar. I responded hello and no one would respond. 9:06pm pizza arrived,delivery driver was very nice and I understand places are short staffed, so I was irritated by the delay, but I get it. I wassimply calling to see if the order had left the store but the phone being answered that way and getting no response isunacceptable. Won't order from this location again. Read more
I ordered a pizza on a Friday night when they were swamped. Food was good and service was good. They still sent me a coupon for... half off because they thought it took too long. Doesn't get much better Read more
I have tried and tried to give this place out buisness District manager, please respond with a phone number. I will call you... and tell you the numerous experiences I've had that are not what Domino's wants to be known for You need to know what has beenhappening. This store has struggled and is struggling immensely right now. It could be so so much better if people justcared. I will update this monthly to let everyone know if the district manager cares and gives me a phone number to call. Read more
Of I could put 0stars I would planed on having a party so I called ahead and order 5 pizzas and some wings waited 2 hours cause... it was Friday night round 6 wen I placed an order 8 when I called them to ask about the order. Didn't get an answer till 845.Then they tell me it's another 1 1/2 before it'll be ready because they haven't even started on the order because it was sobig... WTH sense does that make. So I told them 4 hours was way too long to wait for 5 pizzas to cancel my order so now I'mwaiting 8-14 business days to get a refund because they can't get their stuff together. And it was quite the hefty bill for somepizza Read more
I called the store after ordering online tonight because I ordered extra mushrooms and bacon on my pizza. the bacon amount was... ok but this definitely isn't extra mushrooms. I understand that mushrooms shrink when they're cooked but if I'm gonna pay forextra, I should receive extra and I didn't. and I'm certainty not going to go to the store after paying a delivery fee for thento fix it Read more
Said pizza would be here within 30 to 45 minutes been an hour and 30 minutes still have not received the pizza. Call the number... back do back did all prompts will not let you speak to a person keeps hanging up. We'll never order another pizza from domino's. Read more