Reviews for Red Lobster in Fort Worth, TX
Late afternoon on a Sunday. Really enjoyed the biscuits. Rest the meal was average. Waited way too long for our group to get... drinks. Some items on the menu were out but the server would not tell you until you tried to order it. Pretty ho-hum experience Read more
Only gave one star because I had to. Waited 5 minutes to be seated and no one else was in line. Waited another 10 minutes to be... seated and no one came. I was so excited about this dining experience and ended up leaving because a waiter never came. Theentire restaurant was almost empty, had plenty of staff on the floor and this is sadly the service we received. Read more
The food is consistently good at Red Lobster. I always get a lunch special and it's more than enough food for me. I gave the... restaurant 4 stars instead of 5 partially because the prices are noticeably higher than just a few weeks ago. I know the priceson everything have gone up but it doesn't mean I like it. The service was rushed, too. The waitress acted as though we werethere for a lunch hour, bringing our main course before I had taken more than 3 bites of my salad. My friend and I like to takeat least a couple of hours for lunch. We tipped appropriately but not generously because of this. We told her we weren't in arush but she seemed to never catch on to that. It was a good lunch though. Read more
Went on my lunch break. The waitress was fairly new. We could tell. She was extremely slow. Really was not familiar with the... menu. We asked for certain things and without even checking she said they did not have it. We asked another waitress passingby and she brought the item out and laughed that the other waitress did not know they carried a simple condiment. It tookforever for the order to come out and it was wrong. I ordered catfish extra crispy with shrimp, fries and a loaded bakedpotato with NO cheese and sour cream on the side. I received bland catfish that was not crispy at all, a hand full of fries, atiny baked potato with all the toppings on the potato including the cheese I did not want, the sour cream I did not want on thepotato, and bacon I was not aware of, yet I was charged extra for it. To top it off NO SHRIMP. The waitress did not even noticeit at all. Then she said she would bring it out. I had eaten half of my food and still no shrimp. After another 20 minutes, Ijust said never mind. After waiting about 45 minutes for our food, it wrong, and not good. I brought it to the waitressattention and she blamed everyone, but herself. I understand she could not in control the amount of time it took to cook thefood, but you can control the how quickly she turned in the order, how quickly she brought out the order once it was done, andmake sure the order was correct. I even spoke with the manager she was passive as well. When I asked about the extra charge,she basically told me it was my fault because I should have looked at the menu. I was not trying to get out paying for anything.I just wanted to bring to their attention that there was room for improvement. I could have gotten better food and service atLong John Silvers for less. My coworker did not eat her food at all. Although they comped her food; we would never go back thereagain. All of us were disappointed. We were late back to work and still hungry and wasted money. Read more
First time at this location, and i really enjoyed the surf n turf other than the steak came out over cooked to my preference,... and even though I was willing to just eat it(hate wasting food) my server had them make another and had it brought out, which Iappreciated immensely! My wife had the make you own plate with crab and steak, and my daughter had the snow crab plate. Theyweren't overly impressed with the crab legs and felt they were under seasoned, but still enjoyed them. Our server Deoena wasamazing. She was attentive, sweet, and helpful in finding food my wife could eat that was gluten free. As a side note, I wassuper impressed when I saw the manager overhear a fussy child giving her mother grief and walked straight over to help her outand made her happy and they were ALL able to settle down and enjoy their meal. Says alot to me! Thanks for the good evening! Iwas going to give a 4 star rating but our server changed it to a 5. Read more
Yesterday I came to take my wife out to eat. I was very disappointed with the whole experience. The hostess upon arrival was not... at the hostess stand for about 5-7 minutes, when she got to the host stand she did not acknowledge or greet us just told us tofollow her. She wanted to seat us by the windows and I did not want to sit in sun, so I asked politely if we could be seated inthe corner booth. She did not respond just walked us to the corner booth. While she was walking us to the corner booth Ioverheard the manager say “we have open tables” as the restaurant was almost completely empty. The only people who werethere were seated by the windows, who after we were sat closed the shades to the windows because of the heat. After we were satour server (who must’ve been high or brand new) came to take our drink orders (which took 10 minutes) and our appetizer, weordered the hand breaded calamari. When he came back to take or order my wife had asked if there was an entree with the steakand lobster tail and he said he did not know but that he would write it down. He then asked me for my order and I told him Iwould have just the New York strip, but before he asked me for my sides he remembered that he had never asked my wife for hersides on her entree. So he asks her for sides and then mine after. After 10 minutes he came to tell my wife that the steak andlobster tail was not an option on the menu? He then left and I saw him ask another server if the steak and lobster tail was onthe menu, and turns out it was. He then came back to apologize and tell us that is was on the menu. While waiting for the foodwe were able to see how dirty the place was (tables,floors, lights), we had also witnessed a customer come in to complain at thefront host stand which was again vacant until the host came out. I seriously considered leaving at that point and told my wifeif she wanted to go to the North Richland Hills location even though it was 30 minutes away, but ultimately Read more
Last night was a bit disappointing ?? First, the lobster bisque was salty and my Cesar salad was dry in the smallest bowl I have... ever had for a salad. This was a new mini bowl that is new to Red Lobster. I am very hesitant to send food back especially withcovid ???? so I endured this. To make things worse the waitstaff mixed our order up with the table behind us and served myfood to the man at that table and the other half was for his wife. When my husband's food came afterwards and it was quiterare???? His steak was supposed to be medium well but looked medium rare( Tooooo bloody but he didn't send it back). This is thesecond time there were no lobsters of any significant size so we ordered lobster tails which have increased in price andappear to have decreased in size. Then, I was disappointed at the portion size of the create my own meal. The fried bay scallopsand broccolini we're salty!!! The flounder had no salt or flavor at all! I also ordered fried clams and must have received thelast of a prepared batch because there were many mini pieces. This has become a regular occurrence with the portion sizes whichis disappointing because the price of food is going up. Actually this experience has me thinking of finding a new seafoodrestaurant because that last three dining endeavors at this location have been very lack luster. What's crazy is a managerappeared to be walking around in our area but never acknowledge us or asked about our experience like normal. Uggggh,frustrated.....Need a new seafood restaurant. Read more
The seafood fondue is out of this world as are the Cheddar Bay Biscuits. The shrimp skewers are incredible, the baked potato is... not overly salted and is a great addition to any entree, and their salmon is very flavorful. My fiance ordered the steak andshrimp and the steak was cooked perfectly for him (medium rare). They were a bit short staffed that day, but the service wasstill on point and impeccable despite their staffing frustrations. Read more