Reviews for Snap Kitchen Southwest Kitchen in Fort Worth, TX

The customer service here is wild. The food is good. But if you have an issue, don?t expect help with it. I wrote customer... service about 2 incorrect meals, and they didn?t respond for an entire week, and then requested I take a photo of the meals. Thepoint in which I received the meals was longer than that, so the meals were expired by then. I got a response saying , congratsyour issue is resolved, even though they didn?t tell me the resolve. I have to wait several days for a response from anyone.Honestly they should pay you for the time you have to spend getting a hold of them, let alone bit picking me about two incorrectmeals when I bought 12 meals and the others were fine. I hate when companies assume you are lying, when ?proving it? isunrealistic. ?Can you send me a photo of the food that expired a week ago, since we take over a week to respond?? By the way thewebsite says they respond in 24 hours. I get that stuff is slow because of Covid but it?s not my fault that it takes this long.I just want a refund for the meals they didn?t send. Read more

I would never work there again they are so unprofessional have people that do not understand English or cannot speak English and... think that you supposed to not have anything going on in your real life put them first Very Bad Company Read more

Healthy food, great people , I love my job here

HAHAHAHAHAHAHAHAHA They always recieve any call

Don?t answer or return phone calls

I enjoy working with my team.

I love the food low calories a variety to choose from very healthy

Is this place closed..don?t answer phone and doesn?t return calls...