Reviews for Sonic Drive-In in Fort Worth, TX
Always grrat service & they're so sweet here. I've been coming to this sonic as long as I can remember....from childhood & I'm... not 35 anymore lol...drive on in....???? Read more
Poorest customer service ever I use to work at sonic for years this person on the box was so rude I asked for a banana split... shake and she said since it's not on the menu she won't make it then I asked if she could just make a shake similar and I justadd the toppings I want and she charge me for it .She again refuse to make it . I use to work there and I know for a fact if acustomer comes in and wants any kind of toppings no matter how weird it may sound to u sonic makes it and changes u for thetoppings . After I agreed to get a different shake she then rushed me to order saying are you done while I was in the middleof telling her I want a Fanta drink so i told her can you let me finish saying what i want cuz you are not letting me talk. Thegirl on the box (person taking order) then acted like she didn't understand what a Fanta was. As a former employee if this wasa sercert shopper this store would have failed on so many things. She did not greet me properly she didn't read me my orderback after she took it and she didn't tell me my subtotal. She just completely left me without knowing if she even took myorder. I will be calling corporate on this store and giving them my input on my experience. Worst customer service and sounprofessional hopefully this was a member of the team and not the manager who answered the box. Read more
My tater tots with cheese have almost no cheese AGAIN. I forgot you have to tell them extra cheese just to put a normal amount.
Waited 15 minutes for an ice cream cone. Melting and falling apart. Asked for another one. It was gritty ice cream. Someone... obviously didn?t know how to make the ice cream or machine not working. Read more
The evening shift with assistant manager Kelly on duty be prepared to receive Cold food and bad service.I never in all my years... of food service experience anything like it! She was very unprofessional and could care less about how I felt! I want u to knowthat you lost a great customer,been $ 4 over a year here on University never again! Read more
Your waitress kept my change. Better change that, unless you want law enforcement to get a involved. Want me to tip? Wait for me... to give it to you, don?t steal it. That?s stealing. Calling the cops next time Read more
Fast and dependable. Never have i had a problem at this store. I don't eat fast food very often but they did good.
I went here to pickup an order got tired of waiting for 20 mins. No one came out, never again will i come to this location... again. Read more