Reviews for Waffle House in Fort Worth, TX
Went there as a last stop on a road trip and it was amazing. The food was delicious, the servers were all kind and had such... amazing energy, and the atmosphere was friendly and welcoming. 10/10 would go again. Read more
Waffle House is the leader in breakfast. You talk about efficiency, they are pros! Always have a good food experience here, but... service was just a bit off this time. It's rare when they don't follow your order right, but this was one of the times. Goodthing about that is, they fix it in a heartbeat. Always happy to eat here! Definitely recommend the breakfast special withwaffle, and substitute the toast for a biscuit and gravy! Read more
Great location. The staff was amazing here. Everyone was nice and joyful. The food was delicious and filling. I love the... chocolate chip waffles. Read more
Walk in and sat down. The waitress told us after 9:30 pm it?s to go only is that ok. We said yes and assume she would take our... order. Instead she walked away and left us sitting there for 15 minutes until we just walked out. A few weeks before we went inaround 3:00 pm. There was no waitress just a cook who told us she would be right with us in a few. We waited for 5 minutes or sobefore he came and ask us what we wanted. He said he would start our food and she could write it up when she came back inside.She came inside took the order and had an attitude when I ask her to put my extra ice in a regular size cup. After the cook wasdone with out food he served us. He even came back to check if it was anything else we need. Read more
First off I did not leave an online tip. I do not believe in tipping before receiving product. I was planning on leaving a $5... cash tip. I did not leave that tip for the following reasons. This place usually alright, but I tried online ordering for thefirst time and got let down. They said they had no online orders to which I showed them my order details, to which the cooksaid, "I'm going on break", and wait staff started my order. While waiting for the food (a half hour past scheduled pick up) noone offered coffee or beverage during the wait.(*Granted - I was not expecting them to offer free coffe/beverages while waiting,just thought it would be good customer service...) When I got home realized they made both items on the order incorrectly.1-incorrect eggs and under done waffle (edges literally batter). 2-missing cheese. Additional observations while I was waiting.Not busy - only one couple in a booth. No excuse to miss an order. The bar seating dirty - puddle rings from previous drinks,trash and food debris scattered the entire bar. No attempts to clean up by staff hanging out in the back. No customer service -staff was uninviting, un-empathetic, and some down right rude. Would have cancled the order if option was available throughapp/online. I wasn't even about to go through the head ache of asking the staff to cancel/refund. Next time I will drive theextra miles to the next house. Read more
If I could give 0 stars I would! First of all when we sat down at the low top the server was cursing aloud while we had two... small children with us, which should be unacceptable in any family establishment! Then we sat for 15 minutes before he came andasked if we were ready to order without asking for our drink order! There was no organization within the entire staff and themanager was too busy cooking to look up! I?ll never visit this location again, horrible service, and the culture overall needsto be changed! Read more
Store number 1628 has the greatest Staff! 8505 Benbrook Blvd, Benbrook, Texas Excellent Food And the BEST WAITRESS named... ELLA! Extremely Assiduous and Sedulous What a great combination. Thank you for hiring a genuine associate ! Read more
After 9pm it?s takeout only..but it gets better. This particular location has order to go and pickup windows,the dining room... area is looked. Not the best concept with the upcoming winter. Read more