Reviews for Sushi Shop Ste-Catherine-de-la-Jacques Cartier in Sainte-Catherine-de-la-Jacques-Cartier, QC

(Translated by Google) Employee takes money with these people. Does not have enough money for a 100 ticket on a $65+ order. Does... not respond to the customer when he enters. From now on, it seems that it is necessary to call before placed to have an order.So I wonder what a restaurant is for, we have ended the pandemic period and started the recession, so there is no time to refusea customer, it seems to me. (Original) Employé prend l'argent avec ces gens. Ne possède pas assez d'argent pour un billet 100sur une commande de 65$+. Ne réponde pas au client lorsque qu'il entre. Désormais, il semble qu'il faille appeler avant passépour avoir une commande. Donc je me demande à quoi sert un restaurant nous avons terminé la période de pandémies et débutéla récession donc pas le temps refusé un client, il me semble. Read more

(Translated by Google) I was already 10 minutes late for my order: my cell phone rings while I'm on my way and someone from the... Sushi Shop asks me what my order is since she doesn't understand it: new option on the online menu and looks like the infodidn't come down to that branch. So I arrive 5 minutes later and the girl is preparing my bubble tea. I'm taking my troublespatiently since I still had a warm welcome: it doesn't matter, I'm in no hurry! Tapioca balls outdated and edible, imperialrolls still frozen inside, Poké Bol a pure disaster! Barely cut salmon (see photo) and very coarsely, iceberg lettuce whichtakes up 3/4 of the bowl. Reading the comments, it will be necessary to sensitize the employees in a radical way because it isreally disappointing! Ultimately, it's laughing at the world!!! Eventually, during my 20 minute wait at the counter, trays ofsushi sat there just as long. Big lack of training vs hygiene and sanitation. Will I go back there? Clearly I don't wantto! (Original) J'étais en retard de déjà 10 minutes pour ma commande : mon cellulaire sonne pendant que je suis en route etune personne du Sushi Shop me demande c'est quoi ma commande puisqu'elle ne la comprend pas : nouvelle option au menu en ligneet semble que l'info n'est pas descendue dans cette succursale. J'arrive donc 5 minutes plus tard et la jeune fille est en trainde préparer mon Bubble tea. Je prends mon mal en patience puisque j'ai quand même eu un bel accueil : c'est pas grave, je nesuis pas pressé! Les billes de tapioca passées date et mangeables, rouleaux impériaux encore gelées à l'intérieur, PokéBol un pur désastre! Saumon à peine coupé (voir photo) et très grossièrement, laitue iceberg qui prend le 3/4 du bol. Àlire les commentaires, il va falloir sensibiliser les employés de façon radicale parce que c'est vraiment décevant! À lalimite, c'est rire du monde!!! Finalement, pendant mon attente de 20 minutes au comptoir, des plateaux de sushis y sont restéstout Read more

(Translated by Google) Made an order online 1:00 a.m. before the time to pick it up, I get called to be told that the order will... not be ready until around 5:00 p.m. due to the high volume of orders, which is completely normal. I explain to them that I don'tlive in the area and that I didn't go there to go elsewhere so that I can't wait 1 hour for my order and request a refund. I amtold that it will take 24 to 48 hours for the refund, almost 1 week later still nothing, I call back and they tell me we willtake your information and call you back. I can understand that not everyone has access to them to make a refund but my god Ifeel like I'm being fooled. Can't wait to see how long it will take me to get my money back. (Original) Fait une commande enligne 1h00 avant l heure pour venir le chercher, je me fais appeler pour me faire dire que la commande ne seras prête que vers17h00 du au haut volume de commande ce qui est tout à fait normal. Je leur explique que je ne vie pas dans le coin et que jepassais pas la pour me rendre ailleurs donc que je ne peux pas attendre 1h pour ma commande et demande un remboursement. On medit que ça va prendre 24 à 48h pour le remboursement, presque 1 semaine plus tard toujours rien, je rappel et on me dit on vaprendre vos informations et vous rappeler. Je peux comprendre que pas tout le monde on les accès pour faire un remboursementmais mon dieu que j'ai l impression qu on me niaise. Bien hâte de voir ça va me prendre encore combien de temps pour me fairerembourser. Read more

Sushi was good, not the best I ever had, but good. Service is an issue. Ordered online at noon for a 6:30pm pickup. Arrived for... pickup but order still not ready. Had to wait till 7:00pm. And there was a small error with the order. I am guessing, likeeverywhere, staffing is an issue. At 5:30pm I tried to call to confirm the order but they were not answering the phone. Theymust have been backed up. Would try again. Read more

Bon service!????

super service !

This store has never been able to correctly process my order.

The original bubble tea I ordered did not come with tapioca Pearl's even though it says on the menu it comes with it. I tried to... ask the cashier why the bubble tea did not come with it and she said you have to demand for it. My friend's drink did not comewith the grass jelly as well and it was very watery. The sushis themselves tasted fine but they were missing a lot of theingredients such as the fish eggs. The serving or size of the sushi and the protein inside were very small, I felt robbed that Ipaid $35+ for 2 rolls and a drink. I would say it is definitely worth to drive the extra 25 minutes to the other sushi shop atvalbelair, this branch lacks standardization. For the same price, i can be much better satisfied at a sushi buffet, the visitwas just so unpleasant i had to write a review so other's can learn to stay away. Read more