Reviews for Subway in Fox Lake, IL
Don't waste your money at this location. I'd go to Round Lake or one of the countless other stores. When I spend $30~ for 2... sandwiches and set it out an hour later so the employees make things right and aren't rushed, I expect everything to come out asspecified. In this economy, Subway is a splurge. When I don't get what I pay for, on the rare occasion it's upsetting enough tocall about, I certainly don't expect to be directed to drive 20 minutes back and told to drop off the sandwich I just fingeredthrough to exchange it. Aside from being told I'm expected to waste my gas to fix someone else's mistake, that brings foodsafety and hygiene into serious question. I obviously won't be returning to this store. Read more
Rating it one star because yesterday it was 100 degrees in that place. We had to eat in the car. We mentioned it to the... employees and they didn?t seem to have any control over turning the air on. The didn?t have the door open probably because offlys. But it was literally an oven inside. Read more
This subway is a step above the rest. Only issue I see is their lack of employee retention. Everytime I go in this location they... have different staff. Pay your employees more so they stay. Read more
Stopped in on Saturday morning with a friend and we ordered 7 sandwiches between us. The two employees took care of us in a... timely fashion and worked hard. Read more
My son went to get us sandwiches with a coupon we received in the mail. I chose the steak and cheese. I think it was the best... one I ever had!! I can't wait to get another one tomorrow! Read more
Been to this location 3 times in the last 2 months their employee (Ian) has served all 3 times. (There was a girl can?t remember... her name I believe it was Leslie that also helped on 1 of these occasions,which had the same great skills.)This is the kind ofemployee that will do great in life?s adventure. Very great attitude, listens to you , makes what you ask for and has a greatsmile and demeanor while doing so. If businesses hire employees like this they will stay in business and have a good reputationwith the community.This location seems to be very well organized and clean. I will continue to visit this location when I?m intown. Read more
Customer service was lacking. Employee did not know what goes on the new cali FRESH turkey. Didn't mention that there was NO... FRESH mozzarella before starting the sandwich. Did not offer a discount or double cheese that had to be substituted, like otherstores. Other employee giving away free food, drinks and cookies to friends that work at Menards.(Everyone heard you Alvin (sp?)When you asked could I get a cookie and a drink too.)When confronted about giving away free food, Employee got loud andbelligerent along with his cohort. That was after the transaction was voided. No other subway location has to touch the cashregister when the order is supposedly paid for online, after grabbing the initial ticket to make the order. Employees wear noname badges to identify themselves. Employee did not change gloves in-between handling food and cash. Disappointed that thebread fell apart and the avocado tasted like plastic. Will not be going back to be treated poorly and waste money on falseadvertising. You shouldn't raise your voice to any customers, especially females. Poor manners and poorly trained. Let memention again, they do not change their gloves to toggle from handling food to handling cash. I didn't stick around to see if itwent the other way, as well. Read more
First day off after working over 100 hours in the last 7 straight days, my gf wanted to treat us to our favorite sandwiches on... my only day off before I do it all over again. After dude botched it he copped an attitude with her and told her to pretty muchdrive back or get bent. Left a bad taste in our mouths. I see why this place is deader than my grandpa. The employees here can'tmake 2 sandwiches right with an hours notice and directions with pictures. Then the customer can just waste more time and moneyto make up for it. I usually cut places like this a lot of slack (I've worked in food), but man, I'd sure want someone to tellme if these were the people on my payroll. But most of the good reviews here look fake, so who knows. Read more