Reviews for Subway in Frackville, PA
If I could give them 0 stars at this point, I would! Many little hiccups in the past year, but today tops it!! Ordered 3... footlongs, chips, and did the delivery. Ended up with no chips, and a USED dirty glove in with the sub. That?s gross to beginwith and we are in a pandemic. Worker told us ?manager? will figure out situation tomorrow..we didn?t like that response andwanted a call from him right away. Tyler Schell ?the manager? called us over an hour later stating that he has a busy life atcollege, mistakes happen, and didn?t apologize. We told him my autistic brother would like at least like his chips, but hedidn?t see why he needed them with his sub. A kid, especially autistic don?t understand..and that little bag of chips waspricey. After all the time of the subs sitting, us being disappointed in the service, and the way we were treated we ended uptelling him we were not eating the subs due to the unsanitary conditions and would like a full refund, even if they want thesubs back to show them as they were more than welcome to take them back. He offered us ONE free footlong, NO full refund. A anawesome $30 order and he wanted to give us one footlong. We told him we didn?t agree with that and he didn?t believe there wasanything wrong with that. When demanded Corporate?s number he told us we can look it up online. I asked him who does he think heis? He laughed and said he we are not welcome at Subway. We should not be required to eat subs that had a dirty glove with them.And who knows if the other one is in there too. We?ve been a loyal customer at that Subway for many many years and NEVER had anissue like this, or was ever treated so poorly, The way he treated that situation was uncalled for and needs to be addressed.Leaving a 17 year old like such ?in charge - as manager? is going to sink that ship..he was very ignorant. I was the customer,and wasn?t happy with the dirty glove with the food. Honestly I?m so frustrated over this whole thing, and my lit Read more
The staff are friendly and the food is always fresh. I go to subway often and I always leave pleased.
Very consistent food, seemed fresh, and the staff were very nice. We were only stopping by in town briefly and this was a good... place to grab a quick lunch. Read more
Everytime I come in here when the red hair girl and brown hair girl are working together, they are very rude. They always look... at each other and whisper and laugh when I place my order. Also when I tell them I want a little of something they put way morethan a little, or if I ask for more of something they put less. They don't seem like very nice girls. Shouldn't have peopleworking there that treat there customers like that. Read more
The food tasted like subway food normally does, so that's a win. However, the bathroom was absolutely shocking, and the... employees were mean and seemed angry. I really can't stress enough how gross the bathroom was, and the open door to such filththat close to food prep just seems...wrong. I stopped here on a road trip to see family. I'll be sure not to stop again nexttime I'm out that way. Read more
Older woman there is so miserable everytime I order something and my friends and family have said this about her as well. She... has no customer service experience and is very rude. She also gives very small portions and when asked for more gets irritated.It is embarassing and a shame that the teenagers there provide far better service than a grown adult woman. Read more
Service was quick and great, the workers were so friendly and made our food pretty fast, and it tasted so fresh. We?re not... locals (unfortunately) but this was probably the best subway we?ve ever been to. 10/10 recommend. Read more
The young woman who waited on me was extremely helpful. I will be back for our family again and hope shes on duty again. I was... the only one in the store at the time n told her it was years since I was there. I asked about what I wanted to order due to nottaking up her time while I read the boards. She was very cool to work it that way. Asked about a drink selection I had neverseen b4. She handed me a small cup to try it. I bought a large flavored water after sampling it. Pomegranate n something. Sogood. What a nice person she is n my roast beef wrap was delish!!! Read more